Allstate Financial Services dba Allstate Adjustment Bureau

1050 East Flamingo Rd., #E-320

Las Vegas

Nevada

89119

702-796-7600

702-796-8105

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Francis & Mailman, P.C. is not responsible for the creation or development of the below comments and does not endorse the views or opinions expressed therein.
victom
employees at this company are total crooks, theifs, whom are steeling from clients banking accounts, dont ever deal or give any personal information over the phone
#1 - rami jabara - 12/04/2008 - 23:37
They called and stated they were collecting for an old credit card account and if I did not make arrangements that night they were going to file with my county courthouse the next dday. They were suppose to take $$ out of my bank account one day and did it 5 days prior. I called and they either kept hanging up on me or they say the person I need to talk to is not there. I ask them to fax or mail me a copy of the paid in full letter and they stated they could not do this.
#2 - HELEN SARFATY - 01/30/2009 - 07:09
Consumer
I made an arrangement with Allstate Financial Services to take $100 a month out of my account for an Applied Bank card that I wanted to pay off. They took $100 in February, $100 the 3rd of March and $685.34 the 16th of March. Their Director who identified himself as Ray Green told me when I called that I agreed to that when I gave them permission to take the $100 a month. They are not reputable. I think they practice dispicable business and make it hard for the reputable agencies who try to work with people who have financial problems. I have no trust now for this kind of transaction.
#3 - Elayne Batts - 03/18/2009 - 16:26
victim
This company called and threatened me that I would have a bench warrent for my arrest for check fraud if I did not make a payment to them on 3/30/09. They took out 638.00 and then tried to take out another 692.00, they said I agreed to this and I never gave them permission to do so. I'm disabled and all I get is 642.00 a month to live on so why would I let them take all the money I have. They feel that they can threaten you and get by but if you know the law they can not do this, it was on the news how credit card company's are doing this to consumers. My bank gave me back the money and went after them and they gave it back to the bank which makes them admit they were in the wrong for doing so. they all so told me I needed a criminal attorney, but check fraud is when you knowingly sign someone else name on a document with out there consent not stopping a check from going through your bank.
#4 - Denise Matson - 03/31/2009 - 18:40
consumer
Not only is this company taking money out of my account without permission- they have now started to take out various amounts and doing twice a month.


I have told them to stop taking money out and Brian said that he would, however now I am up to three payments this month. Over an above what my debt was.

My bank says the only recourse I have is to close my account and reopen a new one.

#5 - Pat Carlisle - 05/28/2009 - 05:05
This company is calling saying I have a bounced check from a checking account that was closed a year ago. Fine, I called the company to whom I wrote the check and they said since it's been turned over to this Allstate Financial Services, that I can't pay them directly. The ironic thing is I have the money to pay the amount due. However, the caller, some character calling himself Greg Anthony, is SO unprofessional, trying to threaten with a bunch of legal terms that he's misusing, I honestly don't feel they will mark the debt as paid even if I pay it in full. I wish this company seemed more legitimate so I could pay them and not feel like I was throwing the money off a cliff....
#6 - Donna - 09/03/2009 - 22:35
Mrs.
They also told me I was committing fraud because I put a stop payment on a check.They told me they would take it out of my account on the l8th and took it out on the lst. He told me I was getting emotion and sounded like his ex-wife!!!!!
#7 - Barbara Honeck - 09/14/2009 - 13:47
They did this to me. I agreed to 50 dollars a month they took 66. I called them up and asked them to stop, they put thru a check for 666.00 dollars that bounced. I closed the account the called me today and threatened to sue me but said if i paid they would take 100 dollars off the amount i owed. I am going to do everything in my power to stop them from doing this to other people.
#8 - danielle - 09/24/2009 - 14:15
Fraud and rude.
Dealt with a Very mean unprofessional man named Tom Adams...admittingly so I had a debt from a doctor. The account was accidently reported to these jerks. I was the one who called them..When I spoke with him he gave me a balance that was not correct...seems the payments I had previously made were not credited. He told me that I had to prove I paid. I did so....But not before he called me a liar. I got the copies of the checks and finally he credited me. I called the company who was handling the bill before this jerk got it. They called him and reported that the previous payments had been made. They call me back and I tell them about all the online things I have seen about allstate financial and they agreed and said they were really nasty to them on the phone as well. They pulled my account back and I now have negotiated again the payment plan and what not...I am thankful to be done (I hope) with this allstate financial. Based on what I have read here.....But cant something be done???I know the owner of the company has political people in his pocket....so what recourse is there?
#9 - Jenni - 09/25/2009 - 23:20
I filed bankruptcy and included this debt as part of my creditors. They had the paperwork for 6 weeks and the Friday before my hearing date, GREG ANTHONY, called my place of employment IMPERSONATING a Police Lt. and told the receptionist that there was a warrant out for my arrest. Then he called my old neighbors who have moved and told them that I was wanted for EMBEZZLEMENT. He left a message on my answering machine and stated that he was the Assistant to the District Atty in my state and I have committed a Federal Offense. My atty called him and he didn't believe her and he continues to call my place of employment. I could lose my job over this nutcase. This experience of having to go through a bankruptcy is hard enough. It's not my fault that I had a business fall apart because of this economic state we are in and now I have a lunatic slandering my good name. This is shameful of him.
#10 - Anon - 11/23/2009 - 10:39
Allstate RipOff
I paid these gangsters what I owed on a Credit One card, and they are still taking money from me, they claim they have initiated a reversal of the amount they took without authorization... it has not happened. Whenever I call, the person I need to talk to is busy, in a meeting, off for the day or something. Now when I call it just rings and rings... I will need to slow my account before my next payday, but am waiting for the reversal, I don't know how to GET anywhere with these jokers!
#11 - nameless - 12/10/2009 - 15:20
Allstate Financial Ripoff
They called me and said that
Credit one wanted a settlement
and that they wanted 2 payments
of 177.73. I agreed and my first
payment bounced and I fixed it
and I made the 2 payment. They
went to my checking account and took out a 3 payment without telling me. I called and told them I wanted my money back and they told me I owed that payment plus more. I
am going to see if I can get the attorney General after them and maybe we can catch them. They don't give you any documents showing the payments
that you are paying and the person I made the arrangement with was never there. His name
is Doug Diamond. Don't deal with these crooks if you can avoid them.
#12 - Brenda 1/21/2010 - 01/21/2010 - 20:55
Self
This company is harrassing me currently & calling family members...after researching them prior to return call, I will absolutely not answer their calls.
#13 - Elizabeth - 01/28/2010 - 12:25
Barb
This company has made physical threats to my husband whose has been disabled by a work injury.They are harrasing and do not deserve to have their next breath. I have made several calls to the medical companies that we do owe, to let them know we will make payments when his payments kick in. Evidently that was not fast enough. They turned us over to this horrible collection agency. I know that if you take their calls or call them, you open yourself up to more harrassment. State law allows this type of harrassment. Do not answer your phone if you don't know the number. State law should force them to stop calling you after one year of no contact.Good Luck if you can hold out.
#14 - Barb - 03/04/2010 - 20:01
I have a similar experience and have filed a complaint against them with the FTC. I recommend that you all do the same for their unfair practices and scare tactics. I would recommend that you send them a letter that references the Fair Debt Collection act 809(b).
#15 - SAVJR - 03/12/2010 - 15:46
Crooks!!!!
OMG!!!! i have exactly the same story as everyone!! they withdrew money out of my account without permission..coused major overdraft fees with my bank ! Thankfully , my bank has agreed to give the money back and deal with them . I still have to close all my accounts!!!I am not giving up and will sue them . This cannot be happening!!!
#16 - Ella - 03/16/2010 - 16:46
Horrible People
I had them call me and threaten to take me to the DA. Then my husband who is active duty called them with his chain of command they threatened him. I wrote them and the company that I owe $84.00 and stated for them to only contact me by snail mail. Well they called me again and I stated that I would sue them for harrassment and they should read their mail better. I have filed with the BB and with the AG in both states. I stated that I am willing to pay the money but the needed to show the 3 letters that they stated they mailed me - they lied. They have to be STOPPED.
#17 - Sharon - 04/23/2010 - 16:45
OMG
This company is horrible! First I set up two payments for June and July of 2009. I then informed the representative that I was not able to make any more payment until November; however, they took a $160 something dollars out of my account in August. When I was trying to get my money reimbursed I was given the run around. I got that issue resolves (they did not reimbursed me) after being hung up on several times.
Then in November I started my payments again and they were doing fine until May I guess that's when my account was resolved. Then I called because they took out more then I approved (authorized). I was informed that they would return the amount back to the amount that was authorized. Then in June they deducted a higher amount again. I called and the representative informed me that my account was cleared and that that amount should not have been deducted. I was asked to send my banking information showing that they had deducted the amount for June. I called to get the fax number and was given the run around once again!! I was told that their systems was down so I was unable to give them any information; however, the representative called me by my First name and I called him on it!! I have decided to dissolve any further transaction with them. Enough is enough!



#18 - Pash - 06/25/2010 - 11:45
Help
As a former bill collector; I have to agree that the collection methods being “represented” by/for Allstate ARE horrible. But hopefully people will continue to post and read these notes. My experience with Allstate has mainly been avoiding the calls; that is until I got a “very urgent and time sensitive message “from Douglas Diamond in the “legal division” of the corporate offices of Allstate. Because of my knowledge, I typically tend to avoid all collection calls UNTIL it gets to that almost point of legal; why, because bill collectors can’t really do anything except annoy you until they get an actual judgment filed against you in a court of law. So as my story goes; I called Douglas back and he offered arrangements to take care of this $500+ gym membership bill. I didn’t deny the debt and offered to pay it, so he offered me a lump settlement of $290 for a 1x payment which I could not do but could easily do in 2 payments. He had to go get that “authorized” with “the Attorney” and offered to call me back in 10-15 minutes. I do have to commend him for his promptness because exactly 17 minutes later, he called me back with the good news that the Attorney “authorized 2 payments; however now, the bill would be a little over $300 and then he proceeded to ask for my checking info. Okay,1st of all, I don’t know of a SINGLE ATTORNEY who’s THAT available to answer a lowly bill collector in a 17 minute time frame and 2nd, who in today’s world still carries checks?!!? When I told him I didn’t have it, he told me to call my bank which I refused to do so he proceeded to tell me that if I didn’t take advantage of this offer, they would start legal proceedings, do an asset search, employment search, and ultimately garnish my wages. I told him I’d see what I could do and would call him back. Time didn’t’ allow me to call him back however he was very persistent in calling me 2x’s more that day with “very urgent and time sensitive” messages. Here’s the truth: Allstate is located in Las Vegas, NV. Douglas Diamond is calling from San Diego, CA; hence the 619 area code on the caller ID. I’m not really sure how he would be able to actually file the correct legal documents with the County Court in Las Vegas all the way from CA. I don’t’ know of any collections agency that has an Attorney working on site with them and I highly think that Douglas does not work directly for Allstate, but in fact for a separate collection agency that bought the debt from Allstate. I’m also a little disappointed that in the two phone conversations I did have with Douglas, at no point did he recite me the “Mini-Miranda Warning” which, “except for pleadings associated with a legal action, all subsequent communication from the debt collector must include this warning.” Further more I believe that Douglas Diamond is a FAKE name; yes I used one too when I collecting. With all the faux pas I’ve literally witnessed, I felt that is was my ethical duty to pass this info on to anyone else that would devote the time and energy into researching Allstate. To all that read this, please know that debtors have rights and they ARE public knowledge listed in the Fair Debt Collections Practices Act. Furthermore, you can report any problems you have with a debt collector to your state Attorney General’s office (www.naag.org) and the Federal Trade Commission (www.ftc.gov).
#19 - Dawn - 08/07/2010 - 18:59
I don't know who these people are or what the scam really is -ounded like a police officer" that said I had to call Allstate to settle a returned check and I had "intent to defraud a financial institution".
I don't even write checks anymore - I did not bounce a check - I don't have bad credit and these fraudulent compnaies should be shut down!
Bunch of thieven n#$%^%^rs
#20 - Mrs.Mac - 09/07/2010 - 23:06
info
My sister got a phone call today from someone claiming that I was "in possession of stolen property" and they had gotten a complaint against me. She never answers unknown numbers, they left this messages. I had no clue as to what they were talking about, she gave me the number. It was a fax number. Later today, someone called my phone,left the same message. I called a detective friend of mine. He said he knew nothing, if that were so, they would have already been out. So I called the number, someone told me it was on a debt that was three years old. I had actually tried to get the company to come and get the merchandise, they came out but did not pick it up. For months after I called management and begged them to come get the merchandise. They would send someone out, they would stand there but would not load it up, then would leave. Basically, this is what I am doing, I am turning it over to my attorney and letting him deal with them. If they wish to sue, then he can represent me. As he said, if they were given the option to pick it up and did not, that is their problem.
#21 - samantha - 12/06/2010 - 19:26
My sweet innocent 19 year old daughter was contacted by Allstate Collection because she became 90 days delinquent on her Golds Gym membership at $18 per month and the contract she signed with Golds Gym gives them the authority to send to collections.. mind you they did not contact her nor give her a written warning of her late status. She called me crying because the man said he was an attorney and if she did not pay her account within 3 days they were going to garnish her wages and take her to small claims court. She now owes a total of $389.60. This is a girl who is going to college full time to get her nursing degree and working partime as a hostess making $300 a month.. this is an outrage.. he threatened her and lied to her saying he was an attorney. I called him to find out what was going on and this jerk was rude to me and threatenend me and told me since i was her mother I should help her out freely talking about her to me..I told him under no way ( mind you he never cleared it with my daughter to talk to me,, a total invasion of privacy on his part)was I going to send him any money until I saw an accounting in full of the total amount.. he loosely referenced some i.e. early termination fee..late fees.. remaining months left on acct and his fee was 60 or 65 dollars.. so i was supposed to accept that. I am shocked at the behaviour of this Doug Diamond and I told him he was rude and threating to my sweet daughter who had no idea what was happending nor that she was behind.. since her credit card had expired on thte Golds Gym acct consequently causing the past due amount. This has to stop.. had my daughter not called me she would have fallen victim to these unscrupulous people and would have lost all her money she needs to live on...I have submitted a letter of complaint to the FTC about these people.. this kind of tactic has to stop. In this economy a lot of people are falling under hard times and everyone wants to do the right thing.. like my daughter but there has to be a common decency with these kind of companies.. simply amazing.. i think I have been venting...
#22 - Robin - 02/10/2011 - 19:16
On Feb 27, 2011, I had the same thing happen to me by this company! I just found out from researching these crooks and their unfair practices that I have been a victim of fraud by these people. They contacted me in December of 2010 stating I owed for a past due payday loan and they were going to pursue in court criminal charges for attempt to defraud. First they contacted me at work and I told them not to call my place of employment and to call me at 3:00 pm when I got off. I didn't receive a call back so I called them back. He stated that he would notify the server who supposedly was trying to serve me with a subpoena that the case was on standby if I made payment arrangements with them out of my checking account. I have never received anything in the mail from these people concerning this debt or any information. They took $514.00 out of my account in two separate transactions in December. I just found out from the creditor that the account has never been paid and that the amount owed was $474.00. Now I have to close my accounts with the bank so these scam artists don't take anything else. I think these people need to be caught and sued for all the people they have made threats to and slammed out of their money. I have reported them to the Attorney General's office and I am also pursuing a lawsuit against them. I am proposing to anyone who has had these terrible experiences happen to them by these con artists to post and join in for a class action lawsuit against them to put them out of business so they can stop doing this to people. I know there are many more stories out there so please post yours and file your complaints with the Attorney General's office. You can do this online and it starts the process. They have broken many laws and the more investigations against them the better. I will not stop on my lawsuit because these people are crooks and professional scam artists that need to be stopped.
#23 - totally pissed off35 - 02/27/2011 - 17:14
Hey robin #22 ..I had the same exact thing happen to me today. A woman called my job yesterday and left a message..she said call her the second I get this, that my time was running out. She said if I don't call them she wished me good luck with my case.. when I called them I asked the guy the name of the payday loan company he told me it was Cashnet, I never heard of them in my life, so I looked up cash net on my phone ,and called them. They never heard of Allstate or me. I changed my bank account this afternoon.The phone number was 1-978-992-0350. What a scam!
#24 - Pat Mullen - 03/17/2011 - 18:05
Getting phone calls that I took a loan out from 978-992-0350 and they had my personal information including my SSN.
#25 - Bob - 03/22/2011 - 20:40
scam artists for sure
I have been getting calls from allstate financial about a debt. I had just checked my credit reports online a week prior to them starting to call and no, I mean no red flags, overdues etc. I have received no overdue, late, or notices of collection in my entire life. They keep saying I have a debt and must return their calls about a file that was given to them. I have researched this company and I agree that they are a bunch of crooks and strong arm artists trying to get money from hard working people. I wouldn't give anyone my checking account or credit card info over the phone. There is no way to confirm who these people are. My calls are coming from a 703 area code which is back east somewhere. I have reported to the state and the FTC so far. I am going to report them to the investigative reporters in town to see what they can uncover, hopefully they will take the case. I am getting calls from two people at the same number, same voice, rebecca cummings and crystal swinger. Something should be done about this company.
#26 - Roapp - 06/12/2011 - 13:37
SO RUDE! I AM IN SHOCK!
I am currently trying to apply for a home loan and my banker told me that I had an account in collections with this firm. I called them, with the information I had from the credit report, and the man was so rude to me I could not believe it. He told me myself and my banker were reading my credit report wrong and that the balance had been paid in full. When I asked him for a verification letter and he said I didn't need one because it was a zero balance. I explained to him my situation and he still refused. I then asked to speak to someone else and he told me there was no one else I could speak with. I asked him again if I could simply get a letter to show my banker it was paid in full and he said there was no reason to have one. Again, I asked to speak to someone else and he finally agreed to mail me a letter.

I have never been treated this way by a debt collector. And I didn't have a balance. I can only imagine the way they treat people with a balance.

This had not showed up on my credit report in May when I pulled them. But all of a sudden was there this past credit report. I had never heard of them before or received any information from them about my "debt."

They should not be in business!
#27 - D - 08/30/2011 - 15:35
I used to work for allstate until I wisend up and left, the owner did not care about anyone but the cash, the employees where running a wild getting into shouting matches with, physical altercations, assaults on supervisors and the owner did nothing about it as long as everyone was collection money. They would call debtors and pretend they where lawyers, cops and would tell debtors that if they didint pay they would have warrants issued for there arrest, whatever means to get the money you name it they did it. I know this one guy who had to change his fake name approx 4 time because of law suites, I must say it was one of the worst experiences i ever had.

On the other side, the debts are valid but if anyone needs to pay them make sure they are paid either via snail mail or western union, those are the safest ways you can pay your debt. You can also demand a letter stating that they will remove the debts from all three major credit bureaus, I made sure that all of the debtors that i dealt with who asked for them got them.
#28 - these people are crazy - 09/09/2011 - 22:08
Scammers I call to find out their new offices address because they move without notice, the stupid guy that answer told me that the only way to make a payment was through mail........ no physical OFFICE?? REALLY GUYS? I think they lost their bond or business license and they are just again ripping people off!!! Was goes around comes around
#29 - Jimmy - 09/14/2011 - 11:41
really!!!!
well the same happen to me 2 days ago and they threatened me with court and a warrant if i didnt pay 380 dollars and gave me two weeks to get it too them..or i am in serious trouble they called me from 1-855-205-4913 and when i look the phone number up on here it cannot be found...they asked for my bank info and i wouldnt give it to them...to post date a check...and it really scares me to think i'm in that much trouble. I have not recieved any paper work stating that i owe that debt..so they are gettin a nasty phone call from me tomorrow THEY ARE GETTIN NOTHING FROM ME...
#30 - jess - 10/06/2011 - 21:11
former collector
today i won a lawsuit against allstate in the federal court in philadelphia pa where i live i got a call from crystal something and rebecca cummings they left voice mails that were illegal and when i spoke to them they threatened legal action and they threatened legal action on my voicemail so i called a lawyer and filed siut and won 10k today i was a debt collector and i know the fair debt collection practices act forward and backward if a debt collector threatens you in anyway or misrepresents themselves you can sue they cant tell you their suing you cant say you have to return a call by a certain if your having harassing calls from a debt collector record the conversation and call a lawyer immidetely and you can get paid like i did, they didnt show in court so i was awarded a default judgement for 9,536.00. collectors must advise you they are debt collectors and the reason they are calling in the beginning of conversation and if they leave a message need to leave there name where they are calling from and that it is an attempt to collect a debt and all information obtained is used for that purpose and thats it anything more or less is illegal and you are entitled to damages. allstate has the worst collection practices i ever seen so get it on tape sue them and lets get them out of business.
#31 - john d - 10/11/2011 - 15:19
Mr
This place is a joke. The man I spoke to tried to get loud when I threatened to dispute the "authorization" my gf gave them. I put him in his place and he hung up. Don't be bullied!!! Fight back b/c if you don't you're only perpetuating the cycle.
#32 - Koms - 10/20/2011 - 13:12
What
I have been getting calls from this company for two weeks. It started with they were looking for someone that gave them my number. We went through 20 questions and I said I didn't know this person. He said I should have said so and hung up on me. Then they continued to call. I called them back and explained that I worked night shift and couldn't be bothered with these calls. They assured me they would take my number off their list. Two days later, more calls. Lack of sleep prompted me to do the same thing to them. Got a voice mail box that was full, receptionist who ask me to quit calling, Ray Green who told told me because I kept calling he would put my number back on the list to be called. Had a day or two with no calls, then it began again today. Gonna seek legal advice and call the local TV station. This is unreal. I do not owe anyone anything. These people are just nuts and need to be stopped. To Former Collector, Good Job!
Also I am going to Vegas in a few days, I will be looking them up.
#33 - none - 10/25/2011 - 13:50
Dishonest
Caveat Emptor - let the buyer beware. I purchased a membership with Gold's Gym that was erroneoulsy refered to colletcitons and when I called Gold's Gym, they could not do anything about it. I was later called by Doug Diamond from Financial Services that threatend me with ruining my credit unless I paid my Golds membership. When I agreed to pay, he told me he would provide a reciept of payment so I could reinstate my account and 2 weeks later and 10 phone calls, I have not received any proof that this was ever paid :-( Watch out this is a big scam and these people are crooks!!!!!
#34 - BB - 10/26/2011 - 18:42
Should I be Scared of them?
This company called me on the 1st of nov and left a vmail on my brothers vmail stating that I had a court date and if i didnt call that a processor was looking for me to serve a summons to court for a bounce checked from march of 2009. I don't recall this but i have agreeed to give them 790.00 on nov 16th , 2011. they have thearened me stating that if i don't pay they will send the processor back out and serve me the summons. spoke with a mrs thomas in the payment dept and mike something. this is what as came on my credit card as the info.....ALLSTATE-855-7 8788140019 8420 BELLHAVE CHARLOTTE 840 - Purchase with AVS... this was only a 10.00 payment so far....?? help anyone?
#35 - sas - 11/10/2011 - 12:32
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