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Berks Credit Collections
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Francis & Mailman, P.C. is not responsible for the creation or development of the below comments and does not endorse the views or opinions expressed therein.On 6/15/11 I spoke to several people in your company including Jennifer, Jessica and the manager of the office. All of your staff at this company are extremely rude, obnoxious and have a MAJOR attitude. I paid my debt and asked for a letter to show the full amount had been paid and was told that I have to fax a request or mail a letter. I have dealt with other companies that were much more friendly about providing a letter to reflect the full amount. What a process to go through. Also, I asked when do you notify the credit bureau and I was told 30 days. I had to ask several times from which date. I HOPE I NEVER NEVER HAVE TO DEAL WITH YOUR COMPANY AGAIN. YOU SUCK
#1 - Debbie Polish - 06/15/2011 - 15:52
Debbie, Run your credit repot to make sure the debt is satisfied. They have an obligation to do so and if they haven't you have legal recourse you can take. Unfortuantly creditors aren't trained proper customers service. They are trained one way and that is to think everyone is "bad" and a bad risk. I've delt with some creditors who actually showed compassion and big surprise they are the first ones I paid off!
#2 - Janice - 09/16/2011 - 13:41
i have a debt from newton memorial hospital that may now belong to berks. i would like to pay this debt. please advise. thanks
#3 - inessa walsh - 11/01/2011 - 20:30
Nasty!
Cancer = 28 different places to pay. Newton Memorial DOUBLE billed both me and in the insurance company and I Have been waiting for them to send me a check for the overage. I was about to pay Berk's w/ the check. I was told by a rep at Berk's the other day that they would remove this from my credit report once paid. Today I was told they will not. I requested something in writing before I pay it, and they refused. We have always had perfect credit, but cancer...and four children and not having the income during my treatment--GOOD grief - S happens in life! Now it's impossible to get back on our feet for seven years since it stays on our report. As if cancer isn't awful enough, thanks for ruining my chances of getting my kid a college loan, getting a car in the future or getting a lower balance credit card. Hope that makes you feel good!
#4 - kel - 01/13/2012 - 09:01
this company states they do not need to send any support for their charges as they contacted me once over 3 years ago. When i asked for support of the charges they said they would not send anything and when i advised them if i find this has been paid i would contact a lawyer they said they were hanging up for a threatening call.
#5 - Brad - 01/30/2012 - 17:11
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