Credit Management Control

My experience with this company has been a nightmare so far. The customer service reps. that I have dealt with so far are anything but professional. They are rude, to say the least, they refused to identify themselves when they called me....they wanted me to give them my personal info first....not sure if the reps I talked to are ligit or not. Next step will be to report this company to the Better Business Bureau. Any one else having problems with them??????