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First Source Advantage
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I then received a phone call a few days later again from that number. This time an Indian woman asking for Don Benning and around and around we go. This time without me giving my number she said that she read off that my number and Donald Benning were the only things that appear on her screen. Odd right?
She then transfered me to the New York office where I spoke with "Mike" and provided my number, explained the situation and said he could remove me from the list. He even read back my phone number and I verified , all correct.
Next day bam another call from India First Source Advantage. I asked to be transferred back to the New York office. This time I spoke with a "Tim" who sounded bothered that I was asking for my number to be removed. He then says "We removed your number", without me saying what the number was. He went off of Donald Benning when I said thats who is being hunted by the India office. He read back a number that was not mine, well the area code was way off but the rest of the digits were right.
I went over and over again what the real number should be that needs to be taken off and he said yeah well it says its on a Do Not Call list.
Asked to speak to a supervisor "Robin" and explained that I need my number removed. She then informed me that the number (wrong one btw) was removed. I then informed her of the proper number to be removed..she put me on hold then came back and said I was on an auto dialer and that I have now successfully been removed. I asked for this to be sent to me in writing where she said "I cannot hand write anything". I then asked for her number or a direct line in the event I get another call. She said the only calls you will get are from other collections agencies. Way to imply that I have severely poor credit and that I get calls like that all the time which I don't and their call to me was a mistake in the first place.
This happens again, next stop my Lawyer then UCC and FCC.
About 3 hours later...I got another call. When I called them back, the person I spoke with explained that it took 24 hours to remove someone from a database. Okay...I get that. But she gave me a completely different name of who they were looking for. When I asked for a supervisor, he proceeded to say it was my fault because I should have called then right back the first time they called. Seriously??? I'm working and I'm suppose to call back every wrong number I get. He said that sometimes people give the wrong number by mistake and wanted me to give him the operator so he could ask to be connected to the person in question. Again...seriously? At that point I wouldn't have helped him even if this person was the sleaziest low life in the world. No...wait...the sleazy low lifes are those people working for this company.
I have a paper proof that my neighbor wrote to me.
Firstsource Advantage LLC obviously hires only people with a total lack of ability to speak to humans, and obviously they do they train their staff to elude one ounce of customer care and respect. First lesson taught -to be a professional collections representative you get everything with honey and nothing with lemon.
It is unfortunate that they neither recognize that their collection personnel represent the most aggressive and the lowest of humans on this planet. Having said this, the fish always starts to rot at the head.
They are by far the most aggressive and bad mannered humans I have encountered so far in their quest to collect what they claim is a 10.00 debt when my payment was actually effected to their client for the amount billed at 40.00 the day service was rendered.
I duly intend to fight this 10.00 claim and to continue to follow-up to a final outcome with dignity and pride as well and the respect they obviously do not deserve.
To the people who can barely make ends meet but has to deal with these types of harassment I can only tell you that whatever goes around always comes back twice fold, otherwise you can file a formal complaint with the ‘better business bureau’ in your state. This has more impact on their business in the future and it is your best way of getting your rights voiced and heard. A complaint cna be filed on line in most if not all states.
If further contact with us is initiated we will pursue this matter further legally. This serves as your first cease and desist notice.