IC Systems

444 Highway 96 East

St. Paul

Minnesota

55127-2557

888-735-0516

Post this page to: del.icio.us Yahoo! MyWeb Digg reddit Furl Blinklist Spurl

Share your experience or comments about this company.

Francis & Mailman, P.C. is not responsible for the creation or development of the below comments and does not endorse the views or opinions expressed therein.
enough already!
I can"t seen to have this company remove my number and stop calling me! They are searching for 2 people who I do not know. It seems we have the same LAST NAME, not even the first. I have attempted every method I know how to get my number removed from there list and I continue to be called on a daily basis. Today I was again ASSURED my number would be removed from list. We shall see..
#1 - yolanda - 09/19/2009 - 10:21
innocent consumer
yolanda - i feel your pain.. I can't seem to have this company remove my number and stop calling me! I asked to speak to a supervisor and I was told if I wasn't so-and-so that they have no business with me and hung up on me. I called back and asked for a supervisor, who wasn't at his desk, and explained to that rep - she said she would note in computer that my number is wrong number and it would take 24hrs to update. A week later, still receiving phone calls.

I have now contacted the FCC who have advised that it will take a few days to process my claim and they advised that since IC Systems is a collection agency that I also contact the FTC.

These people at IC Systems are rude, ignorant and incompetent.
#2 - gerri - 09/25/2009 - 12:27
IC Systems is harrassing me even after I verbally told them to stop calling me. They are trying to tell me that until they receive my letter that they will keep calling me. This is wrong and needs to be stopped.
#3 - AIMEE SCHUMACHER - 10/22/2009 - 11:02
I can't believe that this company is even allowed to do business! I've had them calling me 6 or 7 times a day and BEGGED them to remove my cell phone from their record! Is there any way to put these people out of business?? Rude, harassing, threating and what they're doing has to be illegal when it comes to debt collection!
#4 - LD - 11/10/2009 - 18:44
I just sent an email today 11/27/09 to the FTC about this company. I'm not denying a bill in collections but every payment plan I said I could do was not accepted, and was told a certain amount of money was needed by this Monday by 4pm. and said he didn't care what I said, sooo, what did I say..... GOODBYE! I emailed the FTC as soon as I hung up.
#5 - coleen - 11/27/2009 - 11:09
Help
Here\'s how you handle IC system or other creditors to stop their harassment. Send this letter:

I.C. System
444 Highway 96 East
PO Box 64378
St. Paul, MN 55164
By: US Mail

Re: Your name, Your state, Your zip code

Dear Debt Collector;

This will serve as your legal notice under provisions of federal law, the Fair Debt Collection Practices Act FDCPA to cease all telephone communications with regards to the above referenced debt or debts. Your personnel have repeatedly contacted and harassed (your company, if they are calling there) employees. These calls have been documented. (Your company) does not, by policy, permit personal non-business related calls to employees. (Your company) is my employer, and not in any way associated with the purported debt. You have also repeatedly called my home and harassed both myself and my wife. You are hereby instructed not to contact my home or place of work by telephone. All further correspondence must be by mail, to my home address. Amongst other torts, your actions have resulted in an interference with my employment relationships, harassment, and an invasion of my privacy.

If you fail to heed this notice, I will file a formal complaint against you with the Federal Trade Commission who is responsible for enforcement of the FDCPA, the States Attorney General’s office, The American Collectors Association, local Start Bar Association, and Illegal Practice of Law Association.

You are also notified that should any adverse information be placed against my credit as a result of this notice, appropriate legal actions will be taken. Please give this very important matter your utmost attention.


Respectfully,


This will stop the harassment. Good luck.
#6 - Stewart - 12/31/2009 - 14:01
owner
they repeadtly call my house @ least twice a day if not more for the last month this account thru there customer is being taken care of
#7 - brianjust - 01/15/2010 - 08:53
I have a new sprint number for the last week, this IC systems company have been blowing up my phone calling for the previous owner of this number. I lost my temper today, and told them to stop in no uncertain terms. And here I sit at 4pm est and they call again, The woman said this number was removed form the list, yet they called again, I pointed that out and she hung up on me.
I contacted sprint about the problem. And will be filing with the better business bureau.
#8 - Deborah S - 01/29/2010 - 15:05
MS
These people are very ignorant, they called and asked to speak to me.
#9 - Lina - 02/04/2010 - 00:39
Only a week
Just recieved a another phone call from IC and this is the fifth time i have talked to them and told them the first time a week ago that I will make a payment on the 26th and it sure isnt the 26th they need to stop and check the law.
#10 - Mi - 02/23/2010 - 21:07
I AM BEING HARRASSED BY IC SYSTEM , MY NAME IS NOT BRIAN WALKER. I HAD AN OLD ROOMMATE WITH THE SAME LAST NAME AND THE FIRST NAME IS BRIAN.WE DONT EVEN HAVE THE SAME INFO FOR PERSONAL,BUT I BELEIVE HE STOLE MY INFO AND IF SO I MUST REPORT THIS MATTER,I AM TIRED OF BEING HARRASSED 3-TIMES A WEEK. PLEASE LEAVE ME ALONE. I AM GOING TO REPORT THIS TO THE POLICE DEPARTMENT AND TO AN LAWYER ON-LINE.
#11 - BRYANT WALKERR - 03/13/2010 - 15:30
Oh Debtors now now
Now We the collectors do our job, but u dead beat people think u can blame ur problems on everyone else. Do u really think it matters why u fell behind, NO it doesn't and nothing u say can excuse u from the debt u owe. We are calling to help set up arrangments on ur acct, not hear ur excuces. We shouldn't even have to call you to collect ur debt, be responsible people. All of u know,for sure if u were the one collecting u would do the same thing. We wouldnt have had to call if u all just paid ur bills on time, it sounds like a personal problem to me, where's the self responsibility, quit blaming others, blame urself u put yourself in the situation u r in. Get real people.PAY YOUR BILLS
#12 - Liz - 03/18/2010 - 17:40
Pay Your Bills
Pay your bills u dead beats.
Stop blaming other people for your problems. We wouldn't have to call u if u paid ur bill on time. Why don't u just pay your bills people, nothing u say to us will make ur debt go away. Believe me u will not get any sort of symphathy from us, so again pay ur bill be responsible. And one more thing u people get so mad at us for the wrong ph# however u cant even give us he ph# so we can remove it, apparently we r mind readers
#13 - Liz - 03/18/2010 - 17:53
I also am also getting harrassed on a daily basis by this sorry co. they are accusing me of being someone else (a former bus partner from 15 years ago that I have not seen since). when i tell them this Thet insinuate that I am lying and tell me that I am the other person. I put call waiting on my phone so now they use bogus names and charity orgs as calling to get around the call waiting. This has been going onamazingly for over 4 mo.s on adaily basis. Any success stories in dealing with this co. ?
#14 - Richard Harder - 04/21/2010 - 14:27
These people at IC Systems are rude, ignorant and incompetent. they where asking me when i get paid and use common senesce.
#15 - Jeff - 05/05/2010 - 18:31
Scum of the earth
The ignorant and poorly written response by one of thier representatives says it all. Collections can be done without stooping to the level these cons do.
#16 - Troy Hansen - 06/06/2010 - 00:09
KEEP GETTING CALLS BELONGING FOR A DEBT
TO SOMEONE ELSE. TIRED OF RUDE COLLECTION PEOPLE WITH BAD INFO.
#17 - LAURA - 10/01/2010 - 11:53
IC Systems
This collection agency continues to call for someone who does not live at this residence. When I informed them that I just got this number and wanted the number to be removed, the representative started asking for personal information. I REFUSED to give them any information. The rep got very rude and started yelling at me on the phone, which at that time I was requesting to speak to a supervisor. He refused to put a supervisor on the phone. At that time I informed him that I was going to call the Better Business Bureau and I hung up because I was not going to have him yell at me in that matter, as if I DID something wrong. I called the BBB and they gave me the number to the main headquarters in St Paul. I spoke with the Consumer Affairs Department and spoke with a lady named Barb Miller. I explained the situation to her and she apologized for the previous rep and stated she was removing my number from the call list and would be following up on this call. She did state that the rep had no business asking me for personal information..(my last name, address, etc). I really hope that she does follow up on this call. There are no EXCUSES for behavior like this!!!! I guess I will know in a couple of days if my number was actually removed. If not than they will be hearing from me again.
#18 - Maryann - 11/17/2010 - 11:28
These people continue to call my home everyday at least 4-5 times a day very early in the am as well as very late. I do have a debt that needs to be taken care of, I am working on doing that when I am able, however I am not employed at the currant time and have no means to pay anything at this time. I have informed them of this and asked for them to please stop harassing me, I would be happy to get a number and call them when I can begin to make payments, or that they could even call me back 1 time a month or so to see how things are going. They still continue to call daily 4-5 times and are very rude and disrespectful to me or anyone who answers my phone. This company will never get people to pay their debts if they continue to act this way. Who do you people think you are to treat people this way? You have the right to try and collect money that may be owed, but you DONT have the right to harass, and disrespect people in the privacy of their homes. Anyone have any ideas on what can be done or Who to contact for these awful rude company's calls? Thank You for any help!
#19 - Stefani - 12/09/2010 - 16:46
I found that IC systems had added an account to my credit report for the second time...I had already disputed it and proved that it did not belong to me and had it removed. This account belongs to my father. I am having trouble getting a home mortgage because of this account. When I called and talked to them they told me to patch up my relationship with my Dad by paying the bill, change my name so I wouldn't be mistaken for a dead beat, and that if I did not pay the bill he guessed i just wouldn't get my home mortgage because they were not going to remove it from my file. I talked to several people at IC throughout the day and they all refused to let me talk to a supervisor. They are rude and do not care who they hurt.
#20 - Jack W. Luther - 12/18/2010 - 11:28
Troy Hansen and his antics
I called and made a payment for a medical bill. When I talked to the rep I was assured that it would not go on my credit report, and he would give me the reporting department. Well, after he got my check info, he gave me a phone number to the credit department. They were closed! So, I called back and asked to talk to a manager, to insure this was not going to be on my report.
That is when Mr. Hansen got on the line. He was full of belligerance and really only took the call with the purpose of arguing and thinking he was going to belittle me. I hung up on him and called back asking for his manager, or the collections manager.
No one would let me talk to anyone but him. They all tried to tell me that Troy was the "only one that could talk to me".

So, I waited till 8:00 a.m. Monday and called back asking for the name of the collections manager. The rep told me that was Troy Hansen. I asked how he went from supervisor to collections manager over the weekend. Guy stammered and told me only could talk to Troy. I filed a complaint and put a stop pay on the check.

Funny thing, they started beating down my phone, and all kinds or reps called BUT Troy. I gave them a serving of their own bullshit and told them, according to my file, "I could only talk to Troy".
#21 - Lalay - 01/02/2011 - 16:37
offensive
To you the debt collector that is on here, I find what you say rude and ignorant. You are right we do have debts that need to be repaid, but on the other hand, you make it to the point a person would rather suffer the stigma of a bankruptcy rather than to deal with you day in and day out, as more often than not.
#22 - Laura - 03/15/2011 - 12:35
the mafia
ic system calling every day for no reason .



#23 - greenfeld - 04/13/2011 - 11:54
IC System is Evil!
The guy from IC System who recently posted if he was their employee is very clueless. In that collecting a debt does not mean they can engage in unethical business practices, play games with the fair collection practice laws. Sure, one should pay his or her debts, but collection agency such as IC System should not charge fees for everything including not telling people that certain information is available through their website for free. Instead, they tell you nothing. They wait until you request and then they charge you a fee. I find that this practice is especially unethical, but is not illegal. They charge you a fee for over the phone payment when they have free system setup. People who let their bills go unpaid are dead beats, because they lost their jobs. Worst, I think that the lowest scums on the earth are those who robs and steal from the down trotted and lost their jobs.
#24 - Blue - 04/26/2011 - 20:54
I just received a letter from IC systems regarding a delinqunt account in my name for a 600 dollar charge. I have always paid all my bills on time and do not have any debt. This is ridiculous that I have to go through the stress of writing them a letter to figure out why I am being charged this. Until they validate their claim I will not be sending this company anything.
#25 - Annonymous just bc I don't want more fraud crap - 05/15/2011 - 21:49
Fraud?
My husband recently started receiving calls from this company. I called them back, but they wouldn't talk to me AT ALL because I wasn't him. Anyway, come to find out, they're calling about an account we once had with Wells Fargo bank (checking/savings) that we closed in 2003. According to them, we owe Wells Fargo money. We have NEVER received a call or letter from Wells Fargo regarding this. So...I called Wells Fargo. According to Wells Fargo, we have NO delinquent accounts with them, no record of owing them anything- in my husband's name or mine. My husband is calling them this evening and requesting written documentation.
#26 - Tina - 06/14/2011 - 16:51
IC Systems
The women who called me this morning was extremely loud and and abrasive. She asked me a great many questions about what she needed about my Father who had just passed away recently. She didn't seem to know this. She had many questions to ask me. When I asked her any question, she couldn't answer them because she was an "operator". I asked her who she was representing, she said she represented many companies. I told her to give me ALL the names, and that I would like to have the information I am asking for, I mentioned to her that even though she kept telling me that she was a operator, she seemed to know all the questions to ask me, but she didn't know or have information on the questions I asked her. She transferred me with out any notice to a women Representing IC Systems. FUNNY, since she couldn't tell me who she was representing in this business matter.
#27 - Kate - 06/22/2011 - 11:06
Joke
This company is a joke. They called me 2 nights ago and the collector wanted to sit there and tell me how wrong I was and how he was going to turn me over to an attorney unless I paid in full. This company knows nothing about collection ethics and continuously harasses and tries to intimidate people
#28 - Keeley - 07/21/2011 - 15:12
IC syestems scams
So I had a account with at&t and I canceled within the 30 days, and I had no cancelation fees. After my service was canceled with them, I never received any bill from at&t. One year later IC system sends me a letter saying I own them $600.00, I called at&t they said I do not own that money, and then I call IC system the guy who answered the phone starts to scream at me, and he wouldn't let me talk. I am sending them a copy of my contract and a copy of the receipt that I paid for my iphone, which he said I got it for free. Does he think money grow on trees, Hope they find a more honest way to make money, This is robbery!!! And of course get some manners to talk to the customers....
#29 - Camila - 08/17/2011 - 14:25
Don't waste your time with the BBB. They gave IC Systems an A+ rating! That's because IC Systems pays a fee to the BBB for services.
#30 - Toot - 09/06/2011 - 10:36
Lol @ Liz-the debt collector.

You poorly educated little insignificant nothing of the world. The word 'u' is spelled 'you'...

Furthermore, NOT everyone being harassed by IC Systems, or other debt collection agencies are guilty of their claims. I would love to meet face to face with one of you wormy ignorant tough guys who keep calling my 14 year old daughters cell phone, 5-6 times per day, even after being notified it's the wrong number...It would be a very bad day for you and that is a fact you could bet your life on.
#31 - B - 09/13/2011 - 11:06
CEO LAW Associates
The letter posted above should be effective, but if it is not,
never identify your self,
and get into a habit of answering your phone with "Hello May I help you?" Instead of this is "Jon Doe" as that immediately identifies you. remain anonymous as they are. Why should you Identify your self when they are not willing to give you all their personal information. If they did give you their personal info you could sue them for their breach of the laws.
for instance:
Ic system: Hello
Jon Doe: Hello How may I help you?
Ic system: I'm calling for Jon Doe its a personal business matter are you Jon Doe.
Jon Doe: What is this in regards to specifically? Is it another telemarketing or MLM sales call?
Ic system: No its a personal business matter.
Jon Doe: well if you can not tell me specifically Jon will assume that this is a sales call and disregard your message, he is a very busy person that is why I screen all his calls for him. The best way you can reach Jon doe is in written for via mail.
Thank you for your time good bye



notice that if you do not identify your self that they can not talk to you and harass you. One other note if they barely speak English or have any accent tell them you can not understand them. What ever you do never identify your self or any one that they may be looking for. YOu could even have a little fun when they say hello and ask for Jon Doe and ask them do you not know whos number you are calling? and follow that with they are not here, or you must have the wrong number.

Another thing if you have an I phone or an android phone there is an app called "record my call"
that records every call that you make or that comes in to your phone. you do not even have to push a button.
#32 - Nelson Harrison - 09/14/2011 - 21:31
consumer
been getting calls from these people. Since my disability 6 yrs ago - I have 2 bills that I worry about. I already deal with those 2 companies. Dont have any accounts with anyone else - actually delay medical if I dont have money to pay for whatever the service is. So..real soon, I will be financailly able to hire a company to go through my credit report and clean it up - IF ANYONE HAS ANY CHARGES ON ME THAT ARE NOT MINE....I dont want to call and hear the excuses as to why its there. I want my name an credit clear, AND damages to my financial character, and emotional health for all the harassing calls, not to mention the cost of each call since they call on my cell phone. Period. Since the NASTY collectors on here have that attitude, I can too.

It would be great if it was related to my CURRENT ATT cell service I've had for 18 yrs - has never been off for non-payment in all those years. Cause I already have them by the b-----s and just haven't had time or stamina to battle them in court about their illegal contract.
#33 - Private - 09/23/2011 - 14:42
I switched my ATT cell phone plan to add my mother in law, and totally forgot about the past balance from the old account. Totally my fault, in July a person from IC called me about making a payment arrangement, to which i readily agreed. this was with the understanding that the arrangement would keep this from being reported on my credit. i made a payment on the 29th of July, on August 4th i get a credit notification that a collection had been added to my report from them. Even though the person swore that this "arrangement" would keep this from happening. the next person i called said that it had already been in process even with me making a payment in good faith. The debt is paid, but it hasn't been removed from my credit. i called in the beginning of September and was told that they only make credit changes on weekends and it would be taken care of. i checked today and sure enough, its still on my credit! i hate being lied to, this company needs a wake up call with a class action lawsuit.
#34 - Chad - 09/26/2011 - 15:35
Will not take a payment nor return phone calls
My daughter was in a wreck four years ago. We thought all medical bills had been paid. When attempting to refinance our mortgage, we were told there was an outstanding bill related to the wreck. I have called IC Systems TO PAY and I continue to be told I must contact a different department. When I call that number, I get an answering machine that tells me they will return my call. They have not. I am trying to pay a bill and they will not answer nor call me, yet the do not hesitate to damage my credit.
#35 - Terri - 10/07/2011 - 08:05
fed up
I have been thru my credit report and several items out of the very few listed were to be removed yrs ago...I went thru the proper procedures to have it done. I have nothing new to be on this list. When this company calls they refuse to say exactly what they are trying to collect for and continuing to call everyone but me personally.
#36 - james.w.cotton - 10/10/2011 - 13:01
ic systems
Continuous calls from IC systems on my home and cell. The idiots won't tell me what its regarding. My identification was recently stolen which is another reason for my concern about these harrassing calls. I have asked them to remove my number and have added an alert to my credit file.
#37 - tina - 10/14/2011 - 09:57
IC Systems
A medical bill for $13 (yes, THIRTEEN) from 4 years ago recently came up on my credit report, and is dropping my credit by close to 100 points. I called IC Systems to find out why I never received a notice or phone call in over 4 years. They said it wasn't a large enough amount to warrant a follow-up phone call. They assured me that a letter was sent. I told them I never received the letter or a bill, and since they never called, I had no idea the debt existed. I said said I willing to pay the debt, but would like the collection to be removed from my credit score. "We don't have the ability to do that." I said, "Well then who does?" He told me to call the credit bureau. I said, "ok, well can I get something in writing saying that I was never contacted following the initial letter". He says, "no sir, we don't do that." At this point I asked to speak to a manager, who fed me the same scripted responses. I once again asked him how I was supposed to know about a debt that I never received a bill or notification for? He proceeded to lecture me in a condescending tone about keeping better track of my bills. According to him, I should have run a credit check on myself a long time ago to find out about the debt. Well why would I run a credit check and hurt my credit if I had no evidence there was a collection out on me in the first place?! So thank you, IC Systems – your greed has f'ed up my credit OVER THIRTEEN DOLLARS. You obviously made no effort to contact me because it wasn't worth your time to collect. But the credit bureau doesn't differentiate between a $13 debt and a $1300 debt when it comes to collections. I think at this point, the best thing I can do is call them every day and take up their oh-so-valuable time. They'll spend way more than $13 just processing my complaints. A-holes.
#38 - Ed - 10/31/2011 - 20:45
You debt collectors think your doing something great by harassing hard working tax paying american citizens for money because they fell behind. Your pathetic. you act like your trying to get your own money back. YouR work for multimillion dollar companies and make not even a fraction of what u collect back for them. we are in a recession people.
#39 - Mrs.obama - 11/09/2011 - 18:29
I used to work there, and I admit, some shady practices. Here is what I found in my 2 years of employment:
1. The people employed at IC are just like everyone else, trying to pay their bills. In a few cases, some of these people even ended up in the collection files.
2. The actions of agents and supervisors are because of the MANAGERS. They force these bad practices on their underlings, because they are DESPERATE to keep their jobs. They have lost a TON of business in the past year to year and a half. I would never wish the (majority) of the people employed at IC ill will, but I wish the worst on those suspect managers.
3. Read up on your state's collection laws, and practice recording calls. Now, you MUST ANNOUNCE to the agent that you are recording the call for your records. Protect yourself people, its just common sense.
4. And this last one is just for humanities sake. If you are being treated with respect during your call, treat the agent with respect. I HATED this job, but my already poor mood would be shot to hell if someone tore me up. I tried, on every call, to treat the voice on the other end of the line like a person, NOT a debtor. Sometimes it made a difference, sometimes not.

Best of luck to all of you
#40 - Chuck U - 11/14/2011 - 12:47
I found a debt on my credit report from 2007 from a bank I have not delt with in 10+ years on good terms there is not a account number only part they refused to tell any info other than pay us I asked how do you pay if you dont have account# the I asked ever hete fair debt collection acts thry got rude on a collection that is screwing my credit told me to talk to bank I did 10+ years ago someone stole checks talked to police settled now mystery debt 5times more than forged checks company buys old info after statute of limitations for collection is way expired on most claims and creates numbets ca.t give a.y proof of any real debt just get ruder I am lost turning them to fed gov and all dep. Posible until they remove false info or prove real
#41 - Eric - 11/26/2011 - 14:21
These people are definitely ignorant not to mention worthless. I had an account i/a/o $ 240.00 in which they agreed to hold to allow payment arrangements... NOT. I informed them I was going to pay once I returned from my already planned vacation and it would take a day or so to get to my office and make the agreed upon payment arrangements. They reported to my credit while on vacation. I paid them immediately when I returned and now trying to dispute through credit bureau. I kept names, dates and even asked for a copy of the tape to prove my conversation- NOT... again!
#42 - Michelle - 11/28/2011 - 15:24
Harrassed!
IC Systems call me first thing in the morning , several times a day, and last thing at night! I told the lady to stop calling my number and she was very rude! Says that I owe .. wait for it... $24.37 and they MUST collect it! As I am like most of America and unemployed I do not have $24.37 and if I did I would not pay it because they constantly call me!
#43 - Linda - 11/28/2011 - 15:46
Harrassed
I was harrassed by this company and they wanted there money total was 299.50 settled it for 175.00 total then I decided to have them work for the money I charge small amount on each off my credit cards to pay it all of they told me there was a 12.00 dollar processsing fee I told them that if they wanted the money they would have to waive the fee. I used 4 card. trust me they were not happy cause if you look at the credit processsing fee's that the credit card charge them I ended paying $175.00 however they did not collect that mush after credit card fee's and processing waivers.. Love messing with this companies that call 3 to 4 times a day..
#44 - Ray - 12/27/2011 - 17:05
LOSERS!!
this company has messed up my credit for 31.00 freaking dollars and when I try to call and get a manager on the phone they send me to voicemail. TOday a guy name Matt hung up on me I am filing a complaint on these people. This is what FDCPA is used for. Now I have to wait to get my house becuase of 31.00 being negative on my report. Hope u losers are happy!!
#45 - Lashawnda - 01/11/2012 - 18:14
debt
How can they claim I have a debt without me ever recieving a letter or a bill from the supposed company?
#46 - Sean - 01/16/2012 - 16:54
I Win!!!
Similar to Ed (Comment #38), IC had a supposed debt record of $20 for medical expenses. Since I’ve enrolled in a credit monitoring program I noticed it was there for about three year, which of course had my credit score looking horrible. So I wrote IC and the credit bureau. I described that I had no knowledge of this debit, no contact attempts were made from the company, and my consistent calls to get the matter resolved (which they continually couldn’t even locate my account in the first place) would end with no resolve. I called back a few weeks after sending the letter and magically they could find my account, told me it was paid in full, that the account with them has been closed due to the dispute, and THEY WOULD SEND ME A LETTER STATING THAT IT WOULD BE TAKEN OFF MY CREDIT! I WIN :)
#47 - Bree - 01/18/2012 - 12:47
to liz #12
Everyone knows that this economy is downhill and most americans right about now dont even have a job or just flat out dont make enough because of budget cuts and can barely feed their families and keep a roof over their heads.I happen to know that just like anyone else if you only had enough money to either feed your family and keep a roof over their heads or pay a bill in collections..unless you're just worthless and have no heart,you'd most likely choose to feed your family and give them a home!People don't ask to be in the situations they are in but unfortunately it just happens.This does not give these collectors the right to constanly belittle and harrass people.These people can be alot more proffessional and considerate if i do say so myself,and so can you!
#48 - amanda - 01/26/2012 - 21:53
sole survivor
I have tried everything to talk with these people. When I am home to answer the phone, I ask what is this about, they in turn reply with "let me have your credit card number and I will tell you" sounds like a bit of a scam thing going on. Unless they can give you exact information about you or a debt, then they are not real and running a very large scam operation
#49 - Bill - 02/10/2012 - 15:28
Past Collector, Current Debtor
I have worked Debt collection before. Given, numerous people tend to run up debt and then think they can wipe it away with bankruptcy as easily as one would wipe away after a night of indian food and liquor. However, one thing that is instilled upon the collector is knowledge of the FDCPA. This is set into place for a number of reasons. To prevent harassment, unlawful collection practices, and many more. Record your conversations. The debt collector does, and all it takes is an attorney who specializes in FDCPA violations and one recorded conversation where the collector clearly violates the FDCPA. You will have your debt written off and purged from your credit report not to mention a lofty settlement out of court to prevent a full blown lawsuit against that collector. I know. I was caught violating FDCPA and all I did was badger the debtor on the phone, telling them to pay their bill. $8,000 debt written off, $50,000 out of court settlement to the debtor, and the lead cause to me eventually losing that job. The floor managers at these agencies will push you to violate the law and then when that line is crossed, they will step back with their hands in the air as if they had no idea. Educate yourselves debtors, and if you want the calls to stop, send a C&D letter, certified with acquire a certificate of mailing from the post office as well. If that phone rings one time from that agency once it has been confirmed they have received this mailing. That is a FDCPA lawsuit as well.
#50 - Past Collector, Current Debtor - 02/16/2012 - 09:14
Harrassed
They called me under many numbers they don't leave a message and they don't say anything unless you speak so rude. They will go away in days I'm sure Calling on a Saturday morning is so out of line.
#51 - BriRen - 03/10/2012 - 08:54
fedupwithicsystems
I\'m sick. And tired of these peopleasking mewhen I\'m going to make a payment. Ill do it when I get the money until then back off you creeps .
#52 - lesleyratcliff - 03/15/2012 - 20:54
pissed off phone owner
Quit calling my number...Don't have a credit card...Don't know anybody you are calling about.
I've been courteous so far, I'm sure there is an agency that I can file a report with. This is
harassment.
#53 - jeff - 03/27/2012 - 13:57
My husband and I both got a call from IC Systems claiming we owe a debt for a past account with AT&T. We have never had service with AT&T and the name they were looking for was similar to my husbands but not exact. They told us that the AT&T account was based out of Hollywood Florida...which we have never been to. We suspect that we are victims of identity theft and that someone from Fl has used my husbands name and SSN to open up a small AT&T accnt. and default on a payment to test the waters. IC System is now aware of the situation and will now be contacted by AT&T to stop the phone calls and to report it so my husband's credit can be fixed. Although I think the matter is on its way to being solved I still think IC System is sketchy and they just hope that people will just go ahead and pay the debt without questioning it. I think some of you might be victims of identity theft as well, especially if you are being acused of a debt through a company you have never had services from. There are easy ways for criminals to get your name and social...thats all they need to ruin your credit.
#54 - MarleneKay - 03/28/2012 - 13:52
Harrassed
Hello, I have been harrassed by this company for an entire month. The representatives are very rude and impatient. They do not care about your issues all they care about is payment and the funny thing is they are hounding me down for only $75 freaking dollars. I wonder if they pay their bills in a timely matter if not may be those employees would be understanding. They are very nasty; when I get the money for this one bill then and only then will they get a payment.
#55 - F. - 03/29/2012 - 15:36
REVENGE
Send them a letter disputing the debt. You do not owe them anything,they are a third party dept collector. They are in violation of the fdcpa, tcpa,and the fcra. Sue them!
#56 - KC - 04/03/2012 - 18:25
Fight Back
When I was in another state thee people called nearly every day looking for someone I did not know and the calls did not stop until our very aggressive Atty. Gen'l got involved. Now I'm in Indiana and they are looking for someone who used to have this phone number. I am going to the AG of IN and MN, to the FTC and FCC. No agency seems interested in breaking up these companies ability to harass people. When they call again press *57 on your phone. That will trace the last call you received. Then go to your local law enforcement agency (sheriff or police) and give the all the times and dates they called you. You will get a case number from them and submit that info to the report you filed with AG, FTC, FCC.
#57 - kwiltygirl - 04/20/2012 - 14:21
Beat them at their own game
I called I C Systems back - twice. Both times I asked the same question - what is your business address. They kept asking me for my phone number and I kept asking for their address. They seemed very panicky after that and hung up on me both times. A search of their number shows that it originated in Coeur de' Aline, ID but I believe they are in St Paul, MN (which is probably close by)
#58 - kwilty girl - 04/20/2012 - 14:41
I sent these people a Cease and Desist letter last year and just in the past 60 days they posted their information on 1 of the credit bureaus. I have contacted the credit bureau & filed a complaint with the FTC but I think I am in for a fight. If anyone has any experience with this, I would appreciate help. I have excellent credit. My credit score is 790. I tried to get a credit card increase with Citibank & this is how I found out. My e-mail address is ccinles@yahoo if anyone has any ideas or experience. Thanks!
#59 - Cindy - 04/20/2012 - 16:30
Name
E-mail (Will not appear online)
Title
Comment