Van Ru Credit Corp

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Address 1350 E. Touhy Avenue, Ste 300E
City Des Plaines
State  Illinois
Zip Code 60018
Phone 1 800-468-2678
Phone 2 317-451-4802
Fax 513-573-2962
Website www.vanru.com

 

Cases Against Van Ru Credit Corp

Frew v. Van Ru Credit Corp.
2006 WL 2261624 (E.D. Pa.Aug. 7, 2006). Defendant violated the FDCPA by using threatening language toward the consumer and referring to him as a “scumbag.”

Woolfolk v. Van Ru Credit Corp.
783 F. Supp. 724 (D. Conn.1990). Debt collector used abusive language to threaten and intimidate consumer. The validation notice that the debt collector provided to the consumer was vague in its direction of how to properly dispute and request proof. The consumer was unable to provide sufficient evidence that the defendant continued to collect the debt before providing validation. With respect to actual damages, even a single technical violation of the Act is sufficient to impose liability, and permits an award of statutory and actual damages pursuant to 15 U.S.C. 1692k.

Gully v. Van Ru Credit Corp.
381 F. Supp. 2d 766 (N.D. Ill.005). Consumer believed that the debt collector’s settlement offer was misleading, but debt collector clearly stated that the settlement offer must be received by a specific date.

Drennan v. Van Ru Credit Corp.
950 F. Supp. 858 (N.D. Ill.1996). Defendant continually made false threats to consumer, but no action was take for over a year after they threatened immediate action.

  1. Janice C. says:

    Van Ru collections are very rude and pushy. When I would make payments I’d receive a call around 7:00 am the next morning asking for the next payment! I did put off paying because of their bad methods to collect payment and rude staff. They tried to intimidate me, however they couldn’t but did keep trying. Bullying never works….BETTER TRAINING MIGHT WORK…

  2. Linda T. says:

    This company is continuing to harass me with telephone calls for a debt my daughter owes. They play games on the phone and say that she has applied for a job and used me as a reference and would like me to give them information on how to contact her. I have told them several times to take my phone number out of their data base and not to call me anymore. Yet, days later, they call again. I am being harassed for a debt that I do not owe.

  3. allen says:

    i tried to make a payment schedule for repayment and the person i talked to was rude and uncooperative. people like him will have karma kicking them in the butt later on in life if ppeople try to make the situation right collections should work with them better.

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  5. Kathy Williams says:

    They consistently call stating they are trying to collect a debt from Francis A Williams. Francis A Williams was never at this phone number. There was a Francis Williams that lived here but he died in 2009. Have tried calling them to notify them they have wrong person, but never get to talk to a real person.

  6. Kathy Williams says:

    Van Ru has called my phone looking for Francis A Williams. I have told them several times that the Francis Williams that lived here passed away in 2009. His middle initial was not A and he never had any delinquent loans. I e-mailed the company to let them know. Got another call after that. The next call I receive will result in legal action for harassment and illegal credit collection practices.

  7. #6-Rose says:

    It company like Van Ru Credit
    that forced consumers to file for bankruptcy. In good faith I made attempts to come to arrangement/agreement ,schedule for payment and the person i talked to was rude, deceitful and uncooperativ.
    Bullying never works ..Shame on your..do not how your staff can call themselves human. Doing the things they do to consumers many has fallen on hard time, just think if your life situation should change, lost your job how would you want someone to treat or speak to you? when you desperately trying to feed your family.

  8. Nancy M White says:

    Van Ru Credit has called my phone multiple times each month over the past 8 months looking for a Lacey White. I have told them on several ocassions the last time spoke with a fellow named Leif and a few months ago even spoke to a supervisor to have my number removed & was told that it would be. Still they continue to call me. I informed them the last time I spoke to Leif on Monday, April 9th that I worked for a collection agency & that I had been told several times my number would be removed & that I knew no one by that name & I have had this phone number since March 2006. I informed Leif that if I continue to receive calls from there company, I would report the company to Arizona State Attorney General’s office since they have had ample time & calls from me to a real person to remove my number from their system.

    The agency I have worked for would never tolerate such continued harrassment from their collectors once they have been told repeatedly the person they are seeking does not have any connection to me or the phone number they keep calling.

  9. J Bey says:

    This company is calling my job. I asked them not to call but they keep calling and harassing me at my job. If they call again, I will take legal action against them.

  10. Calli says:

    My fiancee’s student loans went into default a couple years ago when his automatic deductions from his bank account just stopped. He had only spoken to reps on the phone, wasn’t called, and didn’t receive any mailing that indicated to him that he still owed money. He thought he was done.

    His credit report said otherwise when I pulled it last year. So I jumped through hoops to update information and get him back on track. The information on file for him was from when he started college, not when he started paying. The phone reps were more than happy to take his money, but couldn’t even update an address, which explains why he hadn’t gotten any notices.

    He originally had two loans, went into collections (falls off in 2016). At one point they were combined and he was repaying, then withdrawals stopped and he thought it was done, actually went delinquent (falls off in 2018). The loan split back into two, which went delinquent as well (falls off in 2018.) Total of 5 “bads” for two loans. They transferred servicers so we now should have two “fresh” loans for the remainder.

    Van Ru is “servicing” the bigger of his two loans now. The only place I can find information about this debt is myeddebt.com. Van Ru doesn’t have a website that we can go through directly. I submitted the first of what we had planned to be monthly payments. I logged in the next month for the second payment and noticed another two payments had appeared. After my good faith payment, they started garnishing his biweekly pay for 15%.

    Being able to compare this loan with a similar one through another servicer, I have the following grievances:
    -Garnishing when we started making payments in good faith.
    -Taking roughly 20% each time for undisclosed “fees&charges.”
    -Loan does not appear on credit report at all.
    -Payment history does not show balances.

    I want this gone. I am dragging my fiancee to my credit union and getting a 2000$ one year loan, if we secure it against my CD’s we should be able to get a something like 4% APR. I just loathe the thought of having to call in for a full payoff amount and being made out to be a deadbeat by some call center employee, or 500$ just vanishing for mysterious fees when we submit the payment.

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