Certegy Check Services
P.O. Box 30296
Stop Harassment from Certegy Check Services, LLC.
Certegy Check Services Collection is one of the largest debt collection companies in the world. They may make harassing and/or abusive calls and send out threatening letters, and in some cases they may have your information by mistake. The legal team at the Consumer Law Firm of Francis & Mailman can help assist ending this contact harassment and abuse from Certegy Check Services, and resolve discrepancies if you do not owe money.
Under the Fair Debt Collection Practices Act (FDCPA), debt collection companies such as Certegy Check Services cannot do the following while trying to collect a debt:
- Contact anybody who is not the main person that owes the debt
- Threaten you with referral to an attorney, harm of credit, or wage garnishment without the actual intent to act on the threat
- Calling at "unreasonable times" such as before 8:00 AM or after 9:00PM
- Contact you at your employer's office if you tell them not to
- Place calls to your employer to inform them of your debt or disclosing any aspect of the debt to others
- Use profane or obscene language during calls
- Send collection letters that appear to be from a court or government office
- Threaten to arrest you if the debt remains unpaid
Contact the Consumer law firm of Francis & Mailman today at 1-877-735-8600 to stop harassment from First Certegy or to see what action can be taken against Certegy Check Services if they have violated any of your consumer rights.
Below are several examples of experiences/comments from other consumers that have had issues with this debt collection company.
Share your experience or comments about this company.Francis & Mailman, P.C. is not responsible for the creation or development of the below comments and does not endorse the views or opinions expressed therein.
THIS HAS CAUSED HARD FEELINGS WITH THE MERCHANT , WITH THE BANK AND CERTEGY REMAINS BLAMELESS. THEY SHOULD BE INVESTIGATED , FACE PENTALTIES AND PUT OUT OF BUSINESS
I have never wrote a bad check so I didn't understand why it was declined cause the money was there but the check was rejected. Personally Certegy should be held accountable for this.
I tried to call the number they gave but it useless.
Now I just wonder what is in store for me after this!!!
Check and was denied because of reason#2. When we called customer service they said that there was nothing wrong but we were radomly picked and had to go some place eles that doesnt use certgy
Customers we need to find a way to file a formal complaint with the Better Business Bureau or some other agency that watches over consumer and business issues.
I too, was a victim due to Certegy.
I know they probably don't care if their customer looses a customer, but their customer (Big Lots) lost a customer today because
Certegy rejected my check. I had proper identification (D.L.) and anything else they might have wanted to prove who I am. So, in
the future, I won't be shopping at Big Lots or any other company that uses Certegy. I was given a little card with a phone number
and a code as to why my check was rejected. I was informed that it was for my protection to prevent fraud and etc. I was standing
with people behind me and people beside me and everyone could hear that my check has been rejected. It was embarrassing and cruel.
There is a flaw with this system and it needs to be addressed and fixed.
I then tried my retirement check from a different bank and certegy denied it also for reason2.
Tried to call Certegy and you can't get through to a live voice.
I then Tried the Internet and they had no record regarding any transactions for me today!!!
Any Attorneys out there want to start the Suit?
WALMART has lost a long time, loyal customer by using a company who cannot provide me with logical information on why my transaction was declined! I will make it my personal vendetta to share these stories with others
question Certegy. I felt that I was blackballed because this check was a reflection of my personal character, and they denied with no justifiable reason.
Sent my son 3 money orders to pay bills for me. Purchased them at a Walmart, he went to a Walmart. They cashed 2 of them denied the last one, said it was a phony money order....even the Walmart worker stated that it was a good money order. They gave him the number told him it was #2 whatever that means. Told him to go somewhere else that doesn't use certegy.....guess what! On a Sunday in a small town and state... that is ridiculous and asinine. Why can't something be done about businesses like this and why does Walmart sit back and watch it happen. Oh ya, because they have all the money they need and loosing a few customers really doesn't bother or impact them!
By the way, when the this site 'Submit Comment' section asks for "Title" after it asks for your name, they really mean "subject"; clearly misleading for many above. [but I really liked 'Mr. I can't cash a check' 's title!]
Certegy is a joke and they have pissed me and the rest of you off. I'm not familiar with legal actions that can be taken against them, but if any one does and wants to get something started, please contact me. I want them gone!!!!
I've had a check declined at Best Buy - certegy is their verification vendor.
I've had a check declined at Kohls - I think certegy is their verification vendor as well if I remember correctly.
Today, I've had two checks declined at Macy's - not sure who their check verification vendor is.
I have overdraft protection on my account & have had it for years.
I was humiliated & very embarrassed today at Macy's because I never in my life have written a bad check & never intend to if I can help it.
Yet...I find myself in this situation I don't quite know how to fix.
Can anyone out there reading this help us consumers figure out what to do to stop this from happening?
When it happened to me the first time at Best Buy, I called certegy & received the same response. I did not meet the criteria. They then offered me some trite service for a fee which I never took them up on, and asked me to mail to them all my information. If they already have all my information that they are using against me, why should I bother to mail them my information?
What is the criteria? Someone please tell us so we can stop this humiliation.
If they do not want our business, they should go out of business.
JUDGING FROM THE REVIEWS ON HERE, I THINK ITS TIME FOR A CLASS ACTION LAWSUIT. COME ON PEOPLE CLASS ACTION! LETS DO IT!
I've been off on FMLA after the birth of my daughter and finally got my short term disability check from my insurance company. I went to cash it, needing formula for my baby. It was denied. I called Certegy and was assured the check was good and my driver's license was good...but they were "protecting merchants and consumers from possible fraudulent activity." As I had a state driver's license, voter's registration, four insurance cards, and a local government picture ID (I'm a city employee), obviously I'm exactly who I said I am.
It's humiliating to go to cash a check and have it denied based on some ignorant computer system. I had two checks bounce over 12 years ago because my exboyfriend wrote a check from my account and I immediately resolved it... Twelve years ago. This is ridiculous.
Can we say class action lawsuit?! This is evidently a problem with the company and is going to continue to reoccur until they're stopped.
Was I suppose to give Walmart my SSN when I went to go cash my money order????
The first CS lady I spoke to made it sound like it was because I already cashed a check that week (a payroll). When I asked when I could cash this student loan check, from a State Treasury Dept., the issue seemed sidestepped, and they raised my "elevated my status", with no guarantees. This did not work, and a second CS rep was even less help and more rude, rushing through a script.
Basically it sounds like they're telling me I cash too many small payroll checks to cash a larger check. But at the same time, they didn't actually say this. This was embarrassing.
It seems that Certegy has some sort of error or flaw in their system and terrible customer service representatives when you try and ask about the problem.
Thank you Certegy for wasting my time, my gas, and for causing me public embarrassment. Do not worry my "risky" self will avoid future business with you.
After a couple more minutes, they were clearly frustrated and told me the check had been declined and they didn't know why. They gave me a number to call, which they let me use their company phone to call. I got "talked to" by Certegy's automated system which proceeded to inform me that there was nothing wrong with my account or my check, but that it had been declined for security reasons. Something about this purchase falling outside normal activity for my account. I was never given the option to speak with anyone. In fact, the voice made a point to inform me that a customer service person would not be able to tell me anything or override the decision to decline my payment.
The Toys R Us employees were very kind and helpful. They apologized and asked me to pay for it with 2 checks for 1/2 the amount. The smaller checks were declined also.
I proceeded to pay with my credit card. Chase Bank has never let me down! I'm going to pursue this further because I don't want this to ever happen again.
The issuing bank of the check did not supply Certegy with the validation for the check it requested in a timely manor, so Certegy will then DENY all checks from that location until they comply withing their set timeline of request. So now I was told they will NO LONGER CASH MY UNEMPLOYMENT CHECKS!
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