Certegy Check Services

Denied a State Income tax Refund Check, From what the clerks are telling me they are denying all Oregon Checks.

Today 7-2-2010 I went to Wal-Mart to cash my Social Security check I live on a very limited budget and I do not have a Bank account so for the past few month I have taken my check to Walmart. Today I was told they could not cash it and give me the 866-278-5478# so I went out to my daughter car and call them they told me that my check was good and nothing was holding it from going throw but that I need to take it to a check cashing place. I told the lady I could not do that as I\'m on a limited budget and spending $40 to cash the check was out of the question. I then asked them to give me a list of place that would cash it for less or that did not use certegy she told me they did not have a list to help me. I fill outraged that I’m 60+year old and I had a GOVERNMENT CHECK that was declined. I told them \"You need to find a batter way to run check\" this is just wrong and very on far to the costumers that have not done anything wrong.

Today at 11:41am I went to target and tried to pay using a check. I was denied based on information ID#8946814288. I immediately called Centra Credit Union to see if there was an issue with my checking acct. and they told me that my account was fine and there were sufficient funds to cover the amount I wrote the check for. I then called Certegy and got an animated service that had no information that could help me and when I tried to get a person I got disconnected. I have since ran a credit report thru Experian, Equifax, and Transunion. I had no negatives in my profile and have a credit score of between 747 to 765. It said that I had an excellent rating. I am outraged that I was denied writing a check for my purchases and that the Target clerk spoke quite loudly about my check issue and made me feel extremely embarrassed. I hope that this issue can be resolved soon.

I went to Lowes Home Improvement and while there decided to cash my $5.00 rebate check I recently received from Valspar for paint purchased from Lowes. To my surprise the check was denied by Certegy. My question is why was this denied since the check was issued by a Lowes vendor???? I since cashed the check at a local bank with no problem. I think people doing business with this check company should realize this is not good for their business as it causes bad customer relations. I have been a customer with Lowes for a very long time and have spent a lot of money there and I can't even cash a $5.00 rebate check!!

CERTEGY CHECK SERVICE HAS A FLAW IN THEIR SYSTEM AND IS CAUSING EMBARASSMENT AND ILL WILL WITH MERCHANTS AND THEY WILL NOT ADMIT IT. SEPT 13 2010 I MADE A PURCHASE AND MY CHECK WAS REJECTED, THE MERCHANT BLAMED BOA .AN EMPLOYE AND I WENT TO BOA AND WAS TOLD THERE WAS NO PROBLEM BUT EMPLOYEE COULD NOT ACCEPT MY CHECK , SO BOA ISSUED A CERTIFIED TO SATISFY THEM .
THIS HAS CAUSED HARD FEELINGS WITH THE MERCHANT , WITH THE BANK AND CERTEGY REMAINS BLAMELESS. THEY SHOULD BE INVESTIGATED , FACE PENTALTIES AND PUT OUT OF BUSINESS

I took my payroll check to Walmart to get it cashed and was denied. I received a paper with a phone number on it and got an automated system that could tell me nothing. Just that my check didn't match their check cashing criteria. I work for Best Buy, one of the the largest electronics retailer in the country, with stores worldwide. Are they telling me that my employer is writing bad checks? What, exactly, is their criteria? I can't even reach a real person!

My check was also declined the other day. It was very embarrassing, about 8 peolpe stood impatiently watching them call to verify my check.They made me feel like I was trying to pass a bad check!someone should be held accountable for all of these unjustified refusals

Went to AT&T and wrote a check to them and little did I know it was rejected.
I have never wrote a bad check so I didn't understand why it was declined cause the money was there but the check was rejected. Personally Certegy should be held accountable for this.

Today I bought a $50 dollar money order and remembered at the last moment that I had to have a postal money order. I tried to cash in the money order on the spot and Walmart could not cash it back to me.
I tried to call the number they gave but it useless.
Now I just wonder what is in store for me after this!!!

Today 01/07/11 I went to cash my paycheck at walmart, which is the same place I have been cashing my check at for the last 2yrs. Only this time my check was denied cashing due to Reason#2 from a company named Certegy Check Services. I have never experienced anything like this and was highly embarrassed. When I called the number given to contact Certegy, the automated svc didnt give me much other than it wasnt a fault of my own however I didnt meet the check cashing criteria.

I have had checks that were denied due to information obtained by certegy..it made me feel embarrassed and since there I don't feel comfortable shopping in my favorite store..I contacted certegy tonight and got someone on the phone and they could give me a direct answer as to why my check was denied...only explanation was that its determined by a computer generated system and no one there is given the information on what the computer looks for. That is crazy!! I got a supervisor on the phone and he could not give me a straight either, only that they could send an application to fill out and the more information they have on me the less likely it be for my check to be declined. This makes me think they are screwing over a lot of consumers.

I went to WalMart here in Georgetown to cash a check and was denied with reason #2. I have never had any problem cashing a check at WalMart and was VERY Embarrassed!!!! There was no answer at 866-278-6478 when I got home to call. I am seriously considering calling a lawyer first thing in the morning and file a legal complaint against this company.Today is 1-9-2010.

Tried to cash a payroll check at walmart and certegy rejected it for reason #3. After calling and confirming that my name I was given at birth was my real name certegy said to run the check again. Denied for reason#2 this time. Was told reason for denial was confidential. I am not happy right now!

Today 2/19/2011 I tired cashing a moneygram money that someone bought from walmart to payment me with.The walmart clerk verified that the money order was good an started the process. The money order was declined an they gave me this slip with this company call Certegy check services on it. Last I knew I was cashing a money order not a check which I didnt write. Called this company an got the automated service which couldnt help me.

I went to Walmart to cash our Maryland State Tax Refund
Check and was denied because of reason#2. When we called customer service they said that there was nothing wrong but we were radomly picked and had to go some place eles that doesnt use certgy

I went to Wal-mart to cash my tax return check. I was denied, reason 3. Certegy supervisor told me it had nothing to do with me, it was the check. I said it's a federal check for crying out loud. He said sorry nothing they could do and Wal-mart wouldn't take the check. I thought about it long and hard. The only thing I could come up with, is that when entering the check, the clerk was only prompted to enter the last 4 digits. I think someone, somewhere passed a bad check with that check number on it, so the certegy computer will deny any check with that number now, regargless of where the check is from. Just my amateur deducing...Certegy is a bad company, and has sold a bill of goods to these stores that is hurting their businesses. I hope they all take notice of all the complaints!!

Looks like things haven't changed a bit! Tried to purchase a computer monitor at Staples this past Sunday. Didn't want to put the purchase on credit card, so wrote a check. DENIED! By, guess who, Certegy! No reason given, the store just kept asking for an "alternative form of payment". Since we didn't want to use a credit card, we walked out of the store without finishing the purchase. On Monday we called Certegy -- how fun that was! Over and over again all they kept saying was that the check "does not meet parameters" or "does not meet the format". When we asked what those parameters are, or what the format is, we were told that they couldn't tell us those, but they kept repeating that our check didn't meet the parameters and didn't meet the format. We also asked if we were to go to the store today and attempt to make the purchase would the check again be declined, and the person said 'yes'. Again we asked why and all they would say is that same line about the parameters and the format, but wouldn't tell us what those are. Having read these posts, it's a bit more clear -- there are *no* parameters and *no* format, it's just on someone's whim to decline or not decline. Since it was Sunday there weren't others in the store, so we were 'spared' some of the embarrassment, but that didn't make us feel any better about having the check declined. What have I done? Why is my check not good? I'm financially responsible and financially sound, so that can't be it. You run through all the emotions, then get angry! Who are these people to sit at some 1-800 number and seemingly randomly ruin someone's day. Needless to say, we'll be purchasing a computer monitor elsewhere, not Staples. We probably won't be buying much else there either if they continue to use Certegy. On a related note, we wrote a check that same weekend at a different store -- one that uses TeleCheck --- no problem whatsoever. Didn't even have to show driver's license or other identification. Check went through, purchase approved, we went home with our purchase. Sad to say the same did not happen at Staples. Not only did we have to use our driver's license, we had to give our telephone number, etc., etc., etc.--- still got declined. When we called Certegy, we wouldn't give the bank account number -- we just wanted to know why the check was declined. I must admit, we were less than pleased with the reason. We won't be trading at stores that use this company to validate checks -- just not worth it. There are too many other places to shop. We wrote to Staples to let them know why they will lose us as a customer -- haven't received a response yet. Perhaps they don't care -- they have so many other customers, what's the difference if they lose one. That's the attitude we got from the people at the store itself when we went back there on Monday. Judging from the number of those stupid little slips they have, this must happen often. I can't believe a store with Staples' reputation continues to use this company! As others have said, it does help to know you're not alone and it would be nice if something could be done to make them stop mistreating people.

This morning I went to Publix to get some groceries and $20 cash back. I wrote a check and it came back declined! I was given the number to Certegy and their automated system came up with nothing. I then called my bank which they also came up with no reason as to why my check was getting declined. The bank had me call Telechek, which Publix doesn't even use Telechek, of course, no reason there either. I called Certegy back again and was given a number to the "early warning" dept or something and spoke with one of their reps. Apparently my acct has been locked because of a check I wrote in January tried to clear my bank the first time, but ended up clearing the 2nd time, flagged my account. There's nothing I can do to clear my name except to wait 180 days (which the merchant only looks at the last 93 days)..basically 3 months til I can write a check there again. It was extremely embarrassing that this happened. I have written checks there since January and had no issues at all.

I went to walmart in TX and they cashed TWO payroll checks, but when i gave them my tax refund, they wouldn't cash it. The number they gave me to call kept me on hold for 5 minutes, and when i called back it went to a dial tone. What should i do?

Today I went to cash my paycheck at walmart which I've been doing for the last 2 months with no problem. I thought how great it was that Walmart had this service and for a great rate. I work with a large well known company and I had the proper ID as required. But this time, my check was denied by Certegy for Reason #2 so I called the 1-866 number and got an automated system that checked the info and responded that "This is no fault of yours and that your check shows no problem but that we will not be able to cash that check. I hope that Walmart and KMart are reading these complaints on this site as well as the many that are on the internet about this problem. Customers are being treated unfairly. Now, I'm just denied because of a statistical criteria? Walmart and Kmart please look into Certegy and have them explain why all these people on this and many other websites have been denied service. Do you want Certegy to alienate your customers?

Customers we need to find a way to file a formal complaint with the Better Business Bureau or some other agency that watches over consumer and business issues.

I was declined because of my recent name change. I HAVE NEVER CHANGED MY NAME!!!!

I also had a problem with this company, Certegy, I tried pay by check to Gulf Coast Veterinary Hospital in Houston TX today, the check was declined by this company due to code 2, which apparently states that although there is no negative information on record, they do not have enough information to OK the check. After calling my Credit Union who verified there was no problem, I tried to call Certegy to find out what their problem was, and could not get a person to talk to, they ask for all my personal information, which if they had all my info they would be able to see I do not have a credit problem. Something needs to be done about this company, they need to get their facts straight before they continue to embarrass people.

tried to write a check to Lowe's and it was denied because of code 2: i called and of course they couldn't give me any information. i have bought massive amounts of material from Lowe's through the years and i don't believe i'll go there again until they change check cashing companies.

I am embarrassed,and feeling harassed. I had sufficient funds. I've written no bogus checks. I can't get any answers from certegy that satisfies. It's as though they are deliberately intending to target certain people,and to leave those people embarrassed,feeling misjudged and untrustworthy. I want to know who runs certegy. ? Does anybody know. ? They have to answer to someone. The cases are piling up. I do not want to risk a decline happening again. It does not feel good.

I recently tried to pay my insurance payment online because it was after hours and due that day, My payment was declined and I was given the number to certegy and just like many before me was told it was for no fault of my own I just didn't meet the criteria, which is funny because both of my sons just received the same message at wal-mart. I am curious is there really a criteria or is it just a way to get you to sign up for their membership and give them all of your personal information?

I have been cashing checks at walmart for many years now. This was not one of my personal checks but this was a check from the govt. Today they told me they coudnt cash it due to this company Certegy for reason #2. Seems like reading all of these complaints about this company, they need to be shut down for some type of fraud.

Same as all the above... Wal-Mart would not cash my husband's payroll check after cashing many times. I called Certegy from the piece of paper that they gave him. Same as above - would not give reason, said it was nothing personal but that the check did not meet criteria. Wal-Mart wants you to use their Wal-Mart Money Cards but you can't cash your check there to load your money on the card, and won't give you a reason. I find this very discriminating. Nothing you did, but just don't meet the criteria and the dude behind you and in front of you cash their checks with no problems. Seems this is very, very, very poor customer service in my opinion.

Tried to pay by check at Macy's - Denied - Had manager verify with Bank of America that I had high five figure balance - Not one single bad check in 40 years - Certegy responds that I do not meet profile - I give the check info to telecheck and they were very cooperative and stated they could find no grounds for a check denial - Certigy should be required to state specifics.

I tried to cash my refund check from my college - a STATE college at that, and was denied for reason #2. I called the 866 number but couldn't get a hold of anyone and the automated line disconnected on me. I have a 790 credit score and have never written a bad check in my life... again, the check was from a state college, not even a personal check!! I've seen so many complaint boards about certegy that I can't believe anyone uses them still!!!!!!! This is outrageous!!!!

To whom it may concern,

I too, was a victim due to Certegy.
I know they probably don't care if their customer looses a customer, but their customer (Big Lots) lost a customer today because
Certegy rejected my check. I had proper identification (D.L.) and anything else they might have wanted to prove who I am. So, in
the future, I won't be shopping at Big Lots or any other company that uses Certegy. I was given a little card with a phone number
and a code as to why my check was rejected. I was informed that it was for my protection to prevent fraud and etc. I was standing
with people behind me and people beside me and everyone could hear that my check has been rejected. It was embarrassing and cruel.
There is a flaw with this system and it needs to be addressed and fixed.

Where to start. First - AVOID ANY RETAILER USING CERTEGY!!!!! I started using Murpay several months ago. It is a way to get a lower gas price at Murphy Oil locations by using their pay system and I can pay for my childrens gas without having to hand them their own credit cards. It involves making payments directly from your checking account instead of a credit or debit card. It sounded simple. You set up an account and link it to your checking account. When you go to buy gas you text their system and they text back a code to enter at the pump. It all worked great for 3 weeks, then one day my transaction was denied. Murpay tells me to call Certegy. Same story, they cant tell me why the transaction was refused, just it didn't fit their "risk model". It had worked fine for 3 weeks, account has at least a five figure balance all of the time, never had a bounced check and has daily activity. I pressed this issue for 3 weeks while I was denied a transaction verification everyday (stupid me). Finally 3 weeks ago after a long talk with a certegy supervisor that wasn't at an Indian call center (as everyone had been up to that point), it started working again. Worked again fine for 3 weeks then again yesterday it quit working. Once again the transaction didn't fit the "risk model". It worked the next day then 2 hours later when filling up a different car, it didn't work. Without anyone being able to tell you why these transactions are being denied, especially on an established checking account that has NEVER had any problem is absolutely crazy.

I have the same story as the rest of the people on here. I can cash my check issued from the State of California at my local check cashing service with no problem. But after trying two times at Walmart without success, I won't even bother calling Certegy now that I have seen these comments. I have to pay more than double to cash it at an independent check cashing service, but that is my only option.

We tried to cash an insurance check denied reason #2 at Wal mart! Called certegy and was told the check didint meet their criteria go cash it somewhere else! Walmart strikes again with cheap labor!

Tried to cash check from work at Walmart on lunch. Got a Reason #2. Teller told me it maybe because of the amount on the check (3x more than normal due to an advance) called certegy & was told I exceeded my check cashing amount with that check. But yet in December when I get my x-mas bonus it had cashed with no issues...unless they got this company after then which I do not think is the case. I would go direct deposit on my WM money card but I really do not feel like paying $5 to get MY money out of a bank because WM does not have ATMs for cash withdrawal.

No brains in place at this business....just BS as usual......idiots!

I had 2 cashier checks from a bank and wanted to add them to a WALMART card. CERETGY denied them for Reason 2.
I then tried my retirement check from a different bank and certegy denied it also for reason2.
Tried to call Certegy and you can't get through to a live voice.

I then Tried the Internet and they had no record regarding any transactions for me today!!!
Any Attorneys out there want to start the Suit?

I have cashed checks at our local Safeway for YEARS and never had a problem. As with the above stories one day thanks to certegy everything changed. I can no longer cash checks at Safeway and was totally embarrassed when I found out about this.

Today I was at Walmart trying to cash a dividend check and as above stories, was denied reason#2 by Certegy. This affects not only myself and my family but two of my employees and their families...

WALMART has lost a long time, loyal customer by using a company who cannot provide me with logical information on why my transaction was declined! I will make it my personal vendetta to share these stories with others

I've shopped at Kroger's for decades - around 1-2 years ago,I was denied check cashing services. After clearing this matter with Certegy, and receiving a letter clearing me of any wrong doing, I went back to Kroger to shop and was again denied from writing a check. Certegy has yet to return my call. Maybe I should get another driver's license number. Duhhhhhh.

Everyone should file a complaint with the local BBB there in the county of Tampa Florida, I bet that will get certergy attention. It might even affect their getting license for business. Then they will give people a defined reason for declined transaction and other bs they give people.

Went to gabriel brothers shopping for some school clothes took forever picking them having all 3 girls try them. Anyone who's done this knows it takes awhile. After finally getting the right ones I try to pay a DENIED! I. get a 1-800 number to certegy on hold and hung up on over an hour later, they have no reason to deny me other than I have not wrote a check there in a while, and they were sorry for my inconvenience. That in 24 hours I should be able to write a check they might accept.

Today I went to Kroger to buy groceries. I have been buying at the same store for 1 Year now. I was so embarrassed when the lady told me My ck was declined. I called Certegy and of course got a robotic recording that simply told me nothing was wrong. So the story gets better I got payed same day went to Walmart to cash it and to my supprise they would not cash it.Can someone please give me a number I can call...

Went to Target yesterday to purchase a shower gift and my check was denied. Certegy denied the check as not meeting their parameters. No further information available. I called Target and spoke with the manager. She is taking this to her corp folks. I was very embarrassed by this issue. I am going to try to contact the BBB and Certegy to get a response.

Man o man I so agree with most of the comments I have read about Certegy... I went to WalMart as well to cash my paycheck (of which I was told I could do without too much problem). yeh well I went to the MoneyMaker window there at Walmart and the guy was very nice but after entering my social a couple of times he said he could not help me and gave me a small piece of paper with Certegy Number on it and told me to call them. I did out in my car in the parking lot and did not get a real person - just automation... geeze... "exceeds established guidelines" was what automation told me - WalMart needs to change their sign in MoneyMaker about Certegy instead of handing people this tiny piece of paper stating what it did...... Not blaming Wal Mart but they do need a sign that says that instead of bursting people's bubbles when they need money to live ! esp when banks are closed at certain times. I have a bank but it was closed and i was flat broke..... ok enough venting but it is pitiful pitiful pitiful.... agh

I purchased a mattress from Mattress Firm, wrote them a personal check, which they accepted, three months later, I received a threatening letter from Certegy requesting immediate payment again. They claimed my check had been dishonored. I took their letter to my bank and was told that the check had never been presented to them for payment and recommended that I call Mattress Firm and ask them for a photo copy of the front and back of the check in question. I did and they were unable to tell me anything except to call Certegy. My money was in my account when I wrote the check, it is in the bank today. What kind of scam is this? If they want their money, why don't they deposit my check. Looks like I am going to have to seek the advise of an attorney.

Got my federal tax refund Aug 22, went to Wal-Mart "Money-Center" to cash it and had it immediately denied by a company called CERTEGY. I was given an 866 number to call and was told by a rep thereto that there was nothing wrong w/my finances, but they couldn't OK to Wal-Mart paying my check. Then I went to the internet to find letter-after-letter the same thing for multiple others. What can be done about this unscrupulous outfit as apparently they have "government-sanction" to get away w/this.

Tried to write a check at Bloomingdales in San Francisco tonight, which was declined by Certegy. I had never had a check declined before until tonight. I was able to get my back balance on my iPhone as the Bloomingdales employees (very nice, by the way) tried to get my check to go through. The check was for $1200 against a bank balance of $13,000, but bank balances don't matter to Certegy. I don't fit the secret profile that is developed by their trade-secret-protected algorithm. This is inexcusable behavior from a company that is charged with making important financial decisions that negatively affect businesses and consumers every day.

I tried to cash my payroll check today, immediately after 4 other employees cashed theirs,,,walmart did not have a problem, however this rinky dink outfit declined with reason 2. In reading over these other posts, I am seeing a definite trend here for fraud,,,they do not have the right to decline a payroll check (which are bonded) with all the proper identification provided to them. I have also noticed that this has caused several major name stores to lose business over this crap. So, why are these big names not going with someone else? Very bad marketing folks they have working for them. I personally will not shop at any of the above mentioned stores for doing business with them from now on. These accountings are very explicitely showing a trend for this company (or boiler room maybe?) trying to get more personal information than they are entitled to on folks. It is bad enough that identity theft exists in today's society, let alone businesses we USED to trust seemingly aiding them in the process! I say we do some writing, complaining, threatening, legal action, whatever it takes to bring this chop shop type company DOWN,,,once and for all,,,let your merchants know at HQ level just how much business they are losing everyday!

I just contacted someone at this place about my checks being declined and said it was due to their inability to get more of my personal information and he said he found the transactions and that was the sole reason cause he even said that i had no bad checks and that it was verified that there was sufficient funds in my account and wanted to send me an application to fill out and send back to them so they could verify my checks which to me from what he said that it was verified since he told me that they could tell there was sufficient funds in my account. Denying a check since they can't get more of my information but can verify funds in my account is wrong.

I am absolutely appalled at this companies policies. There were a number of low income individuals that were issued checks in an amount up to $500 and for some reason no one has been able to cash the checks at the usually outlets such as Wal Mart and other grocery stores. Certegy is telling everyone to go to a specific check business, which charges very high fees. I wonder if this is not being done intentionally

I left my debit card at home by accident and was running low on gas so I went by Murphy USA since they are about the only ones who will accept a check for payment of gas and for the first time was declined. I stood in line for over 5 minutes just to purchase it and then there a long line behind me. No explanation, just call customer service. The clerk did not have time to call them since she was the only clerk available. I barely got home because of being low on fuel. When I got home, I called Certegy and I got a lame excuse that I didn't fit the "model" and she couldn't over turn the decision. But I could fill out an application to be put on the VIP list. I said absolutely not! So come to find because I had written 4 checks within 10 days that was too much history of check writing. Jeez....very mad so the lady with a "foreign" accent finally told me to hold so she could do more research. Then she came back on the line and said all of my checks have cleared and no negative activity so therefore she would improve my level of acceptance. Whatever that means but I have to wait 24-48 hrs before writing another check. There definitely needs to be a class action law suit placed against this company!

Went to walmart to cash my payroll check that has been cashed many times before, after waiting in line the people behind the counter that see me every week were amazed that my check was declined, all I got was a reciept to call certegy check services, called them and they said there should have been no reason why my check wasnt cashed. It was embarresing to say the least and yet they can do nothing!!!!! this company should be put out of business!!

I went to Kum and Go before work this evening to get a soda and a pack of smokes for work.. I haven't recieved my debit card from my bank yet and I didn't have any cash on me so I wrote a check and it was declined... even though i had wrote a check there the other day.. So I figured no big deal I'll just drive to the other Kum and Go location across town. I tried to purchase the exact same items and i got the same thing. which is completly messed up because I know for a fact there is enough money in my account to make a purchase like that. I haven't even tried to call the 800 number something needs to get done about this stupid company it's rediculous

This company cost corp. America millions and provides shear heart ache and anguish for they;re patrons, because of these interlopers I will no longer go to store that allows these people to profit off the heartache of Americans. These people are scabs and maybe we can put them out of business

I think it is a shame and a pity when this company took a $50.00 fee out of my checking account when I told them and provided the documents needed to prove that this was a bank error. Everytime I call certigy, I get the run around. Why does it take so long for them to put it back into your account.

My husband had a check rejected at Big 5 sporting goods. I called certegy (number provided by Big 5) and was told there is nothing negative about the check or our account. Certigy applies their own parameters in accepting or rejecting checks. They will not disclose the parameters to customers because certigy feels the parameters could be used to commit fraud. My next question was, how can I prevent fraud if I don't know the parameters I spoke to one of the supervisors who said that no one knows the parameters. I guess they make them up as they go along To add insult to injury, the comany is located in the Philllipines, although the have a Florida P.O. Box. They will not provide an address. The operator was VERY difficult to understand. HOW ABOUT BRINGING THOSE JOBS HOME.

I also tried to cash my check at walmart. same place i have been cashing my checks for years. now all a sudden this company that i have never heard of before is denying my check and marking it as fraudulent. the number they give you to call is useless. they only told me that my check is denied bc of the numerical value. whatever that is supposed to mean.i work commission and my checks are a different dollar amount every week. never ever had a problem until now. im a single mom, i need my check cashed and nobody will cash it bc of this place. the supervisor i spoke with wouldnt give me any information, barely spoke english and basically did not have a reason for denying my check that made any sense to me. they kept talking in circles. this is rediculous. i have medication that i need to pick up from the pharmecy and i cannot now.

On Sunday, 9-18-11, I went to ToysRus and I wrote them a check. I was humiliated and embarassed that they refused my check. customer service let me call them and they said that it had to do with Security to protect the account. I called my bank and there was no block on my account. I called Certegy and they said my check looked like it was terrorist activity and they didnt care that there were funds in my bank. They didn't care that I was humiliated and embarrassed at the store. I asked how to repair the situation and they said there is not way to repair or guarantee me that this wouldn't happen again. I called Toys rus and they didnt care about my embarassment and they only took direction from their management company Certegy. I told them what the reason was and they said they couldnt
question Certegy. I felt that I was blackballed because this check was a reflection of my personal character, and they denied with no justifiable reason.

went to cash a check at a local safeway where i have had no previous issues before with cashing checks from mc. donalds today they said the system was down and to go to wal-mart, i do so and i am told that my transaction has been previously processed..but no money so i call and they are kind enough to tellme that its been approved and will go through at any place that does not use certegy..so i try another local place and same thing happened..this is not good for the working community and this is not good for buissnesses i hope...if i go somewhere like a bank this better go through if not im complainging here again and taking further action.

Today, I went to Murphy's Gas (the station linked with Walmart) to buy a carton of cigarettes for my husband. The cashier ran my check and told me in front of 5 other customers that my bank would not honor my check. I said "WHAT? You're mistaken. Run it again." She said she can only run them once. I said well I guess I'd pay with my debit but considering it comes from my bank account it probably won't go through either. She told me my debit card doesn't go through them. So I paid by debit card. I went to my car and called my bank. they told me they have been getting alot of complaints for the same thing. She told me there is no reason that my check should not have went through. So I went back in and asked the girl for the phone number and the code that she gave me (a Code 20). I went back to my car and called the 800 number. After several minutes and an interrogation to obtain every piece of possible information about me, this is what I was told "Your check was declined because we put it through a risk model. Your check fit certain patterns that deal with identify theft and unauthorized use". So I ask "What are the patterns?" "Ma'am, I will re-read what I just explained." I told her she didn't need to, she needed to tell me what "the patterns" were that made my check declined. She couldn't tell me. I told her that I wanted a letter stating why my check was declined and it needed to be very specific. I also told her that I refuse to patronize Murphy's or Walmart because I will not be unduly humiliated again. Did I mention that my check number is ELEVEN THOUSAND NINE HUNDRED AND SIXTY NINE and I've banked at the same bank for almost 25 years?????? If I wrote bad checks that would be one thing, but I don't and I haven't. Honest people don't reach that high of a check number if they are writing fradulent checks. Banks won't keep them!!!

I have been cashing my Workmans Comp check at Walmart and Payless Supermarkets for a couple of months now and all of a sudden this weeks check was declined by Certegy. I have been to 11 different places to cash my check, and declined every time! I have a crushed right foot and I was getting in and out of a '94 camaro with crutches and crutching it in and out of diferent stores to try and cash my check! This is complete and utter BS! I think we all need to report this Certegy company to the BBB(better business bureau). Only thing I know to do. They had said something about the check pattern wasn't rite. WTF does that mean?

I tried cashing a payroll check at Walmart, twice. The first time I was denied because "the check was over $500"; the second time I was told "there's a problem with your social sercurity number". Both times the clerks were loud; both times they handed me a small paper with a phone number to call. So I called Certegy. The auto system they have was no help so I hit '0' hoping for a real person. The real person told me that the check I tried to catch was "of a type that we have found to be used when someone is trying identity theft" so they won't accept it. I work for a college that's been around for almost 100 years! And should I ask the college to change their checks because Certegy doesn't like the way they are printed? This was embarrassing as well as inconvenient. Who are these people?

Hi all, my check was denied at Safeway this week. Certegy gave me a reference number and a phone number for CCV collection agency, who I called today. I found out that when Certegy merged with FIS, the database was updated with old information, so reviously PAID items are now showing as UNPAID. CCV said to call Certegy back, ask to speak to supervisor, and demand that the old record be removed (or shown as paid in full). They also said to threaten legal action if necessary, as in your state's attorney general.

I went to my local Wal-Mart to cash my payroll check as I do every week but this time was different. The cashier ran my check through the machine and Certegy declined it for reason #5. I tried calling the number on the receipt and the automated system told me my check was find and I even tried there website where it said it couldn't even find where I tried to get the check cashed. Certegy needs to get the problem fixed or Wal-Mart needs to find another check cashing service.

I went to Murphy Oil to get gas for my vehicle, and it was refused for the 2nd time. I called and talked to someone who assured me they would take care of the problem, the problem was not resolved. I feel like I am being discriminating against. I have good credit and never cashed a bad check, I am being punished for something I didn't do.

this company is terrible. i get my check cashed every week at the same local grocery store and it always goes through. well this week i absolutely needed the money from my payroll check and it denied it based on a code 2. they told me to call this company for more information. all the automated message at this company told me was there was a code 2 on this check. code 2 apparently means not enough information or positive info on the person writing the check. so why is it that it was already approved every other day four the last four years. Needed to pay rent today. very dissapointed

I would be more than happy to join in on a class action law suit against Certegy Check Servives. I too am tired of Reason #2 and no real person to speak with. It's embarrassing to be turned down for no reason what so ever.

Just got off the phone with Certegy. According to the automated recording the reason they could not authorize my Tribal check to be cashed was that my S.S. # did not match their records.? So I stayed on the line to talk to a live person. I asked this gentleman about the issue of my S.S.#. He stated that was not why they were not able to authorize my check, but that "it did not meet the parameters set by Certegy." Asked a few questions. If the other 2400 tribal members would have this same problem at Wal-mart, if I could take the check back in a few days, if I will have this problem when I get my next check in Dec., if I needed to contact my Tribal Government office and have them "register" with Certegy, maybe go through the Michigan Department of Indian Affairs, or the Michigan/Wisconsin State Attorney's General or maybe the Federal BIA should register with them to make sure that these checks will meet that "criteria" in the future. His response was that "we are a risk management company, and with this being the beginning of the month, and there are a lot of checks being cashed right now and they need to limit the risk to this company. This(Certegy) is a national company and there are a lot of checks being cashed at the beginning of the month, especially at Wal-Mart, you see." Unfortunately for this guy I have a fabulous memory, and it gets better when I am mad. So, essentially, he was saying that the check amount, number or institution of origin did not matter, my check was going to be denied just because Wal-Mart had already cashed 'a lot" of checks already. Don't want them to run out of money. I am so stinking mad right now. I do not know what to do. I really need this money right now, I promised my kids hair cuts and that we could go out for tacos tomorrow night. I can't get anywhere to cash it until Saturday, 40 miles away and another $15 to cash it. Anybody know what to do with the information I got?

What is with this company. Tried to cash a gov't check at Walmart like I do every month and this time it was declined because it didn't meet their criteria. Called the number and tried to speak to someone that spoke with a foreign accent and I understood about every 3rd word. Won't give me an answer, just told me to go cash it somewhere else.

10/5/11 I have over $3500 in my checking acct. Went to TJ Maxx store about 50 mi from my home. Wrote check for $330. Check was rejected by CERTEGY system. Store mgr was nice & gave me a peach card with 1-800# I tried calling from the store but only got automated phone answering system - no resolution, no answers, no human. Next day I went to the website as the 1-800# suggested. Again put in personal info but no resolution, no answers, no human. So called 1-800# again today. Nice gal named Dana talked to me but could not explain why my check was rejected. I have house hold income of over $200k annually & credit score of 768. And I can't write a check for $330? I got a lot of 'high level scripted' explanation about computer models, risk avoidance, potential identity theft & so on. "So how do I avoid this situation in the future?" She could not tell me as she said even CERTEGY employees don't know what the triggers are or how the models are set up to detect 'suspicious' activity. Glad I was not trying to buy an airline ticket to get to a dying parent's side. This is ridiculouse

I'm having issues with Certegy trying to cash a check at Wal-Mart. I've cashed payroll checks, and this check is a student loan check that is only a few hundred dollars more, but they tell me that it's over the limit they are able to allow, yet they put me on "VIP status" but still no guarantee, and they can't give anymore info than that but they take all sorts of personal information from you. WalMart needs to use a different company - this one is now approving their limits they say they have up to $5,000.00.

This is insane, how can this company do this to people.

Ive learned today that.. I couldnt cash a moneygram check from one Walmart location in one state, and the one here in AZ. I was ready to pay some BILLS and do some grocery shopping, when the lady at moneygram ctr in SuperWalmart tells me--They couldnt cash it!!.. Now wth do I go to cash? If most of all these businesses run on Certegy; and I know Banks take away the moneygrams. They suck! Cant Certegy fix their problems, or the check makers? this is totally stupid..:(

I had a check not clear my account do to my direct deposit not being done correctly... I wrote one check to a grocery store that did not clear but was then redeposited and paid off. A week and a half later I had a preapproved check go threw my account for Certegy for the grocery store check. While I do not have a problem paying the check fee it was the way this company just went into my account without have to tell me. it ended up costing me another $35.oo overdraft fee because I was not expecting this to happen. I do not think they should be able to do this to people.. I am living off of unemployment right now and cannot afford to play their foolish games

I guess that my story isn't much different from all the others and I'm sure many more that don't know what else to do.
Sent my son 3 money orders to pay bills for me. Purchased them at a Walmart, he went to a Walmart. They cashed 2 of them denied the last one, said it was a phony money order....even the Walmart worker stated that it was a good money order. They gave him the number told him it was #2 whatever that means. Told him to go somewhere else that doesn't use certegy.....guess what! On a Sunday in a small town and state... that is ridiculous and asinine. Why can't something be done about businesses like this and why does Walmart sit back and watch it happen. Oh ya, because they have all the money they need and loosing a few customers really doesn't bother or impact them!

I attempted to write a $50 check today and was declined. The cashier told me to call Certegy which I did, I got someone with an accent that was thick until it was hard to understand. I finally called again when I got home and got a rep I could undertand, I was told the DMV in Illinois is reporting a different name than the one that appears on my DL? I told the woman they have false info in their files and I've been who I am for 51 years, still I was told to order my credit report to make sure everything matches? I don't have a negative balance in my account, no NSF checks and nothing negative in their system.

I have been cashing my checks at walmart for the past 6 years. For the last 4 months all I have been given is a small piece of paper and my check back. The teller tells u to call the number to work out the issue and you get a recording. At the end it tells you the issue has been reported to someone who will solve the issue but never does. Now i cash my checks at ace and pay 30$. I no longer shop at walmart . Certegy is truly the most lowest type of bussiness. There is no point for a third party company and interfer with costumers who have cashed checks at walmart for years.

I received a money order that the purchaser paid for in CASH at Wal-Mart. I went to Wal-Mart to cash it today and it was denied for reason #2. I too received the piece of paper with the number to Certegy. When I called they couldn't tell me why it was denied. I called the number on the money order and they said that there were no holds and nothing is wrong with it. THIS IS RIDICULOUS! How can they deny something that was paid for with CASH?!?! Insufficient funds was completely impossible. Something needs to be done. I have every intention on contacting a news organization on this matter because this is unreal. Hopefully something can be done. A money order is supposed to be considered liquid cash, so how is there a problem?!?!

so i got to my local walmart to cash my payroll check my employer is THE STATE OF WASHINGTON keep in my i used to work at this walmart a few years back so there are at least 30 employees in the store who can verify my identity i get declined for reason 2 this so stupid i have dl ss card people in the store who know me personally and the check is a govt check issed by wash state treasury so what is the problem these people really just need to go away

I went to cash my state check at Walmart today like I do every 2 weeks and I was denied for reason #2 and was told I could call the number on the reciept if I recieved. I did this and after a long struggle finally got someone on the phone. They proceeded to tell me NOTHING! It was all double speak. Walmarts the one that loses because by doing a little footwork I found a local liquor store thats closer to my house and that will cash it for the same price and I will not shop there until they change there check approval company.

went to publix to make purchase and was told i couldnt write a check because of certegy... tried to call them and got hung up on 5 times..

My wife tried to cash check at Ollies in Hanover, Pa the store manager said this was a unique situation because of Certegy. Called Certegy and talked to woman in the Phillipines, who stated everything was alright with account but they could'nt authorize check. What!!!!

I tried to cash my payroll check at WalMart today and got denied for reason #2 by Certegy. I would've gone to the bank, but it's Veterans Day and they're closed. I found an alternative that didn't use this Certegy service. WalMart should really look into this. I had my grocery list with me as I was going to spend a large portion of my check at WalMart. I'll shop elsewhere until they can get this resolved.

Banks closed 11/11/11-went to Walmart to cash payroll check. I was declined because of #2. What?! Called number to find out why and it forward me to a call center that advised I was making a collect call that would be billed to my phone!!!! I hung up. Did not need the money from my check, as I have other means, but I did not purchase the items at Walmart, because I did not want to use my credit card! I wanted to pay cash, but they declined to cash my check. Their loss,not mine. I will get my check cashed at my bank and spend my money somewhere other than Walmart. First time declined ever..anywhere. By the way just who the HEck is Certesy anyway???

Cashed my checks at Wal Mart every month for YEARS...I'm in the system. Cashing was denied due to reason #2. I called the number and was informed that their system showed no problems with me or the check, but the amount was more than my usual amount so they had to refuse to cash it. No problem...I just spent my money in a store nearer the bank.

Bad company made my life misirable on a rainy day. They refuse Walmart to cash my check while my car was disabled. Why are they holding our life back. Yes I got the the sdame thing I hjave been cashing my checks at walmart for a while and I was denied ask to call this company;for what i do not know ans even when I called the lady don't make sense.

My husband tried to cash his payroll check today and was denied for reason#2!! I work for walmart and am ashamed to even admit it now. WALMART you need to quit this company NOW THIS COMPANY IS NOT GOOD FOR YOU NAME>

I received my first personal loans when I was 32 and this aided my relatives a lot. Nevertheless, I need the credit loan as well.

I went to the web-site for Certegy at the top of this page, and it pulls up the "ASKCERTEGY" page. ... So I clicked to the "declined check lookup" button..... There I discovered that the small partial stock distribution check from Biogen Idec, Inc. was declined because "Our records [indivate] (I know, I'm just quoting them) that the check you have presented cannot be found on the file provided to us by the check issuer." .....I notice that they are unable to fit my CHECK NUMBER into their system, because they can only fit 9 of the 10 digits into their 'box'. It will not accept the 10th digit, so I'm screwed --- this check has been flagged now.
By the way, when the this site 'Submit Comment' section asks for "Title" after it asks for your name, they really mean "subject"; clearly misleading for many above. [but I really liked 'Mr. I can't cash a check' 's title!]

This company must be stopped!!!!! Its not only embarrassing to have a good check declined, but its unfair as to the response you get from Certegy's representatives. Code #2 has a lot of ridiculous meanings or "parameters". I wrote a check to purchase tires at NTB. My check of course was declined. I called certegy and they told me, like they told so many others, I didn't have anything negative on my account and they didn't have enough information to "validate" my check. Why the hell would they need to validate my check if my bank issued me the checks in the first place. i just opened this account at the beginning of the year and hadn't written any bad checks ever!!!! The representative then told me that it may decline the checks randomly and that I should to write another check and it should go through. I went to purchase furniture at Ashley's at to my surprise the damn check was declined because of Certegy's code #2. What the hell!!!! I called back and talked to a supervisor this time. He told me he would send me an application to get on the VIP list so my checks wouldn't get declined. This was two weeks ago and I still haven't received it, although he said I should receive it in two days. There's no way I'm sending them my info, they should already have it.... and you can't even get information off of their website.

Certegy is a joke and they have pissed me and the rest of you off. I'm not familiar with legal actions that can be taken against them, but if any one does and wants to get something started, please contact me. I want them gone!!!!

I went to Walmart last night to cash my payroll check & was declined by Certegy. I was surprised because just last week I cashed my payroll check for a partial pay period. HR made a mistake on my previous paycheck. The Walmart clerks were really nice about it & they remembered me from last week. So they offered to dial Certegy to help out. I was curious to find out why it was rejected. The clerks thought it could be the amount possibly, it was a little over $2K. The amount was not the issue. I got through to a very helpful customer service rep named Sean. He gathered my info & found a solution fast. I mentioned to him that I cashed a payroll check last Thursday. That was the reason I was being rejected. Apparently, Certegy has a 7 day freeze on check cashing. I got paid early this week due to Thanksgiving being today. So my check can be cashed today after 7:37pm. Not a minute before. The rep at Certegy went above and beyond to tell me this. I am usually paid every 2 weeks, so this shouldn't affect me in the future. If you have more than 1 job this might be helpful to know.

I've had a checking account at the same bank for approximately 10 yrs & a checking acct & savings acct for 10 + yrs. I've written checks for most things for most of those years.
I've had a check declined at Best Buy - certegy is their verification vendor.
I've had a check declined at Kohls - I think certegy is their verification vendor as well if I remember correctly.
Today, I've had two checks declined at Macy's - not sure who their check verification vendor is.
I have overdraft protection on my account & have had it for years.
I was humiliated & very embarrassed today at Macy's because I never in my life have written a bad check & never intend to if I can help it.
Yet...I find myself in this situation I don't quite know how to fix.
Can anyone out there reading this help us consumers figure out what to do to stop this from happening?
When it happened to me the first time at Best Buy, I called certegy & received the same response. I did not meet the criteria. They then offered me some trite service for a fee which I never took them up on, and asked me to mail to them all my information. If they already have all my information that they are using against me, why should I bother to mail them my information?
What is the criteria? Someone please tell us so we can stop this humiliation.
If they do not want our business, they should go out of business.

I went to Walmart on 12/30/2011 had a money gram I needed to cash my father sends me every so offten, on this day had no problem getting the money gram cashed at Walmart, then I had two more I received the following day 12/31/2011, went to one Walmart had two separate cause it was a large money order one for 1000.00 and the second for 700.00. the lady working behind the counter, she had no problem cashing them for me, always go there and another Walmart to cash any of the money grams i receive , so she runs the first one for 1000.00 twice and told me wouldnt go through and handed me the number to call on receipt, as I was doing so she was working on running the second check through for 700.00, had no problem cashing that one , so as I'm on the phone with this Certegy discussing the 1000.00 check that didnt go through ,the lady over the phone was telling me some reason but I never got a straight answer just that their system can deny anytime, so asked the money gram is good and a few other questions and she told me everything looked fine and the money is available, but could not go to any company that uses Certegy that I can cash the money gram at any other check cashing place, just didnt make any sense to me when I just cashed 700.00 right after the 1000.00 was denied and i cashed a 650.00 the day before. So I asked the lady working at Walmartabout the info I was told over the phone with Certegy, I asked maybe, I can go to the Walmart closer to my house cause they had a different system she said that could be a possibility, cause i noticed that the one closer to my house always calls the money order to verify that it is good. So i went there the same one that had cashed the 650.00 on 12/30/2011, and hthey did handed them the money order and they did everything like they always do to cash it for me, everything was good got a confirmation number that walmart wrote on the back of the check, it was signed and everything was looking good then after nearly 2 hours of working on getting my money from this money order Certegy stepped in and declined it, so we call them again my Husband spoke with a man from the company he said he was the manager and they can deny anytime for any reason, told him we had rent to pay that we are behind on and we had til the morning to pay, he had no reason to hold the money order,didnt make sense my father took money out of his bank and went to Walmart to get this money gram to mail to me but yet they treated it as if I was wriiting a bad check or trying to use a bad credit card! We told them we will be getting a laywer and sue them for any extra charges that our apartment will be charging us and etc.. All he could do was ask for our address so they could send us a letter explaining the reason they couldnt cash my money order. For god sakes who are these people to hold anyones money and not except a money order or a goverment check! This is money that is ours and they hold it hostage and against from us receiving what is rightfully our money! This company needs to realize that they have no right to do this to consumer, yes may be easy enough to tell the person to go to another check cashing place but when Walmart is the only place open late to cash these checks it is just wrong,for them to deny or have any say what is their business this should be between the consumer and the company we are at. Not have a 3rd or 4th party involed in our rights to receive what is rightfully ours! It just amazes me that they deny a money oder of all checks! load of crap this company is and yes indeed they shall be put out! Why would big companies even consider having this crap in their store? Certegy keeps this up they will be out of business , For everyone that has been through the harassment and very poor experince from Certegy! deny a money order how RIDICULOUS! worst company I have ever delt with!

I went to LaZBoy furniture and wrote a check for $138.00 my check was denied they ask me to pay for it another way. I asked to speak with Certegy first of all the person I spoke with I could barely understand but he said something about my account was fine but my check met certain criteria for being denied. I asked to speak with a supervisor he hung up on me I called back got the same person asked to speak with supervisor again asked her what the problem was with the check she said she could not tell me their system just denied me I said if you have the right to deny me I have a right to know why she said there was nothing else she could do to help me all while customers and personnel stood and listened to this conversation while I was very humiliated. I was also told I could send them all my information and in the future it MIGHT keep me from being rejected they ALREADY have all my information what is up with this company and how did they get this much power!!!!

Wow I had never even heard of Certegy until today! My wife just came back from a local grocery and was upset after our check was declined. We couldn't figure out why so I called to find out what was going on. The crazy thing is that we wrote a check at the same exact store less than 24hrs ago! So I call and speak with someone who I can barely understand! I then demanded to speak to an supervisor, who wasn't helpful at all. She told me that there were no problems with my account or my check but it was declined based on a formula they use. Of course she wouldn't tell me what the formula is. She said they couldn't give it out because potential identity thieves or bad check writers would learn how to over-ride the system. I'm a retired cop and told her that would sort of be like me having arrested someone and telling them that I couldn't tell them why they broke the law. I cannot believe that they are able to get away with garbage excuses like that. And she also said that it may have matched patterns that they use to determine possible problems based on the area I'm in. Ok, so I'm penalized for other peoples activities or patterns? I'll definitely start looking for ways to bring fruitful complaints against them for their business practices. What an absolute joke!

I paid my At&t internet bill there and it want thought but at&t said they never got it. So i had to go back to wall-mart and tell them they said it would take 3 days but its taking longer so i don't know what they are doing. All i was told there still working on it and that all they tell me so i know know what going on they won't tell me :(

I wrote a check at Dollar General when I recieved my bank statement it was ran twice same check number same amount was deducted from my account twice.Went to bank and got one of the checks with same number/same amount deposited back to my account.Who do you think I recieved a call from, Certegy said they trying to collect a debt they wanted me to approve them to collect the amount of the check, plus a 25.00 fee for returned check in which this was not a returned check it was a error on Certegy/Dollar General/who knows can't get any answers now I have had checks declined also for an error that is not my fault. I also have an excellant credit score money in the bank and can't cash one.

I went to Wal-Mart tonight to cash my student loan pell grant check, which just last November I cashed my unsub loan at Wal-Mart with no issue at all. Tonight I get a reason number 2. I did get a rep on the line, and he said that Certegy bases of computer generated information, and that they are protecting the consumer and the bank, from any fraudulent activity!!! When I asked him to explain what this information is based off, he could give no reason, said I could even try to cash my check again, because tomorrow it could be different! This is not only insulting, that basically they are saying I am possibly committing fraudulent activity, but I have books to buy and things to pay for and can\'t even cash my pell grant!

Ive been cashing my pay checks at Wallmart for years. This past 2 pay checks have both been declined by certegy. I called them and they only say my employer needs to contact them to verify it. I work for a global corp. who said thier money is good and they felt insulted at such. They will do no such thing as call certegy. The corp. I work for is traded on the exchange board and its an insult. Now I read that my check has 10 numbers and certegy can only process 9, so It thinks my check is a fraud. I told Walmart and they said I need certegy to fix the problem before I can cash my checks. Problem solved, no more Walmart.

I am completely amazed at how a company like this can still be in operation. I too, went to Walmart on 1/18/2012 to cash a check, and lone behold it was declined for reason #2. Now I was just there on January 7th and cashed a check with no problems! It's very disturbing when you have money that you cannot access. When calling Ceretgy they cannot provide any information which I find hard to believe. I'm very angry and frustrated as I need this money to get my car out of shop!!!

They're taking everybody for their money just like Enron...watch...2 months they'll be shut down.

i step into wal mart and picked money order by Money gram. after few weeks i came to the same Walmart to cash this money order. Walmart said they cannot give me the money and refer me to called Ceretgy and the lady there told me that i cannot take my money because they lost money in the past. I sep in to Walmart in order to feel safe and now Walmart cannot help me. I am looking for strong strong attorney to proceed against Walmart and his affiliates.

I wrote a check for $184 purchasing several pair of shoes in a shop. I was stunned when they told me my check was not good. With over $5,00 in my bank acct with nary an overdraft on record? The store manager called Certigy and "support tech" told me this was for my own "protection & privacy.!!" What?? Where do they get off doing such a thing. There is a 900 number on their site but they don't accept calls. "What?" I plan on contacting Consumer Reports and the San Francisco Consumer TV station as the embarresment, standing in line with everyone else listening while, I, I disabled person unable to walk was trapped. Please???
S, Landman

I went to target today and have never written a check there before because I aways had my ATM but this time I didn't have it and I don't own a credit card and My check was denied. I have never been so embarrassed in my life. How can they get away with this?

I too, like others wasnt able to cash a refund check today. Ive cashed many checks with Walmart including a big check six days ago from the same bank on my refund check. What is being done about all this foolishness?

What bad and unexpected timing. I got my first big paycheck from my new job. Being completely broke and out of cash I immediately went to walmart tonight after work and could not cash my pay check issued from Bank of America. The reason #2 from Certegy Check Services says that the decision was based on information found in my "check transactions file" It says I have a right to dispute it with Certegy. This is really crappy. I have never written a bad check or done anything fraudulent with checks yet I am being treated as if I am some high risk profile person. This is a good check from my employer and I cannot cash it to get paid. I have been paid but its just a worthless piece of paper if nobody will cash it because of what Certegy is telling them! I'm very upset.

JUDGING FROM THE REVIEWS ON HERE, I THINK ITS TIME FOR A CLASS ACTION LAWSUIT. COME ON PEOPLE CLASS ACTION! LETS DO IT!

Thanks
Dave