Credit Collection Services (CCS)

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Stop Harassment from CCS Credit Collection Services Inc.

Credit Collection Services (CCS) is one of the largest debt collection companies in the world. They may make harassing and/or abusive calls and send out threatening letters, and in some cases they may have your information by mistake.

The legal team at the Consumer Law Firm of Francis & Mailman can help assist ending this contact harassment and abuse from Credit Collection Services, and resolve discrepancies if you do not owe money.

Under the Fair Debt Collection Practices Act (FDCPA), debt collection companies such as Credit Collection Services (CCS) cannot do the following while trying to collect a debt:

  • Contact anybody who is not the main person that owes the debt
  • Threaten you with referral to an attorney, harm of credit, or wage garnishment without the actual intent to act on the threat
  • Calling at “unreasonable times” such as before 8:00 AM or after 9:00PM
  • Contact you at your employer’s office if you tell them not to
  • Place calls to your employer to inform them of your debt or disclosing any aspect of the debt to others
  • Use profane or obscene language during calls
  • Send collection letters that appear to be from a court or government office
  • Threaten to arrest you if the debt remains unpaid

Francis & Mailman Can Stop the Harassment from CCS Credit Collections Services

Contact the Consumer law firm of Francis & Mailman today at 1-877-735-8600 or fill out our quick form to stop the harassment from Credit Collection Services Inc. or to see what action can be taken against CCS if they have violated any of your consumer rights.

Cases Against Credit Collection Service

Miller v. Credit Collection Servs., 200 F.R.D. 379 (S.D.Ohio 2000).
Defendant’s motion for attorney fees was denied because it was not made within the required 14 day time period.

Melvin v. Credit Collections, Inc., 2001 WL 34047943(W.D. Okla. Apr. 5, 2001).
The creditor did not tell the debt collector that the consumer did not want to receive any phone calls. The court did not find this to be an unfair practice under state law.

CCS Credit Collections Services Contact Information

Address Two Wells Avenue
City Newton
State Massachusetts
Zip Code 02459
Phone 1  800-775-8220
Phone 2 617-965-2000

Ratings for

Ratings for
  1. Ron Battle says:

    Filed Chapter 7 Bankrupcy record # 1778211

    • DR. BALLS GUMBY says:

      Hi everyone. I am writing to share my story. One day after many many phone calls from the “nasty” collection companies. I awnsered and too my surprise, I owed 5.00 to a lab comapny. I thought I could just get away with calling a lawyer and spending 1,500 that I didn’t have ( even though I could just pay the 5 dollars). The lawyer took my money and told me to write a letter of dispute and send it to them. I didn’t have an actual dispute ( because I knew I had a lab service, but I never saw a physical bill). These CCS guys were doing everything right too, they actually didn’t even break any laws….(like a reputable company who wants to make a profit). This is when it got weird. I got even more phone calls saying their client still thought it was due. So i decided to play hard ball and ask for a settlement and I got 10% of my $5 bill. So I paid it and they removed it from collections. Guess I should just pay my bills next time, huh?

  2. Ronnie says:

    I have received many phone calls supposedly from CCS asking to speak to my late father-in-law Wayne Jones. I have explained repeatedly that Mr. Jones is deceased and I would be glad to discuss whatever issue with them. They tell me that they do not wish to speak to me and must deal with Mr. Jones directly. This is becoming quite annoying!

    • henry says:

      I would call a lawyer who deals with shady collection companies and get paid … I have been paid now FOUR times and going on my FITH time.

      • fernando says:

        Can you really sue them? They sent me mail to my house for 100,000 collection I don’t know if this is true or false

  3. Ben Sundy says:


  4. joe says:

    Can You please stop calling my phone number 779-537-4339 you are calling the wrong number my last name is oliver not whatever you are asking for so please stop calling me. thank you E.oliver

  5. Sean Syler isn't here!! says:


  6. Mr Kuiper says:

    Over the past year I have been repeatedly called by CCS asking for a person that I do not even know and is not on the number they have listed, my number! I have asked repeatedly to remove my number and still they have not. Now an associate named Michelle Small calls and again I explain but she is not interested and despite my trying to discuss the matter with her she hangs up on me. I call straight back to find the office is closed and I can only assume that she is calling out of hours so that none of her calls are recorded as the pre-call message did not play prior to her speaking. Will try again tomorrow to speak to a member of management to log a formal complaint!

    • Mike says:

      Dear Mr. Kuiper,
      Please read above reply that Mike gave to Sean Syler. Remember this is a game for these people. . . so play back but up the stakes. I’ve been doing this to collection agents for over 45 years. That’s right 45 YEARS! I have a recorder attached to my phone, so ALL calls are recorded and my computer has the ability to surf through their phone line to make sure they are calling from the number that’s shown. Once I get tired of them and have enough info, I file harassment and assorted other charges against them. You should hear the managers and the actual person who harassed me cry as the Judge hands down fines, re-imbursement for time lost, mental anguish, stalking and jail time and/or probation. Then, I still do NOT back down. I demand the fullest punishment under the law and if I don’t get what I feel is a decent judgment, I re-file with a different Judge and we start all over again. I’m what you would call a “Jail House” attorney; so I have no legal fees but I know every trick in the book to bump up their legal fees into the thousands. I’m just doing to them what they did to me. Non-stop legal harassment.

  7. Cynthia Spencer says:

    Please do not call my POE, cell phone, family, friends, associates, neighbors, or home phone. If I get another call after this you WILL be breaking the law!

  8. edward l christoph, usn, ret says:

    i have not been in an automobile accident. stop harrassing me and if you think the claim is legitimate have farmer’s insurance contact me directly. otherwise, stick you notice where the sun doesnt shine

  9. 202-629**** says:

    Stop calling my phone. I had the number for four month now – it is about time your computer dialing aromatic system stops calling me.
    I should bill you for the time spent answering your calls and deleting your messages on my voice mail.
    Where do I send the bill? 🙂

  10. Joh Carissimi says:

    They’re also harassing me for the wrong person. They want to speak to someone who used to live in an adjacent apartment, but he moved to Florida 18 months ago.

  11. Joh Carissimi says:

    These idiots are calling my number for someone who used to live in an adjacent apartment, but who moved to Florida in June 2011.

  12. Maxx says:


    I should bill you for the time spent answering your calls and deleting your messages on my voice mail.
    Where do I send the bill?

  13. steve says:

    I think it is funny people have posted their #s on this page and are posting as if this is a CCS webpage and they are asking them to stop calling like this is some official CCS webpage.

  14. tiffany says:

    they are calling me and harrassing me, using rude language and demanding a payment over the phone; refuse to provide a mailing address or any other contact information. when i notified them i intended to file bankruptcy, they refused to provide an amount due, account number, or any identifying information so I could include it on the bankruptcy

    • Mike says:

      Send at least three (3) certified letters to them and that’s all you have to do. ALWAYS KEEP THESE LETTERS, MAIL RECEIPTS AND RETURN RECEIPTS AND/OR POST CARDS. Make copies and put them in a safety deposit box, home safe, under your bed, etc. They can NEVER come after you from that point on. Don’t pay any attention to them on the phone. In your certified letters you make it perfectly clear that ALL FUTURE CORRESPONDANCE ARE TO BE IN WRITING and YOU do the same. No further phone calls will be accepted. I did it to four (4) of the biggest Insurance carriers who all claimed they paid the bill along with the three (3) Doctors who claimed they did ALL the work; when in reality only one (1) Doctor and one (1) Insurance carrier paid said bill. I took them before a panel of inquiry and 3 of the carriers had to pay a large fine and re-imburse me and 1 Doctor bailed out, 1 Doctor was paid (he had x-rays, hospital records, etc.) The last Doctor did not show up and we did not hear from for 3 years when out of the blue they sent a collection agency after me. When I came into the court room the Judge and I laughed until our sides hurt. After a quick 10 minute speech and exchange of paperwork The Judge dismissed the case and demanded we meet in his chambers. He yelled at the Lawyer for allowing a “Layman” to beat him up in court and he yelled at me for not going back to school and get a Legal license.

  15. charlene norton says:

    I have been getting calls from this company. I do not know what it is about? I did months ago get a call from another creditor about Allstate account. I talked with ALLstate about the account and they fixed the debt and saw that I did in fact cancel in June via my online acount and did not owe them money. So if this is about that debt. That has been taken care of . If it is about anything else then you are trying to scam me. I do not have any other debt. I paid the rest off a year ago.

  16. Bob says:

    They sent me a letter claiming I owe them a debt, to which I responded with a verification request.

    They sent another notice claiming the debt was “verified” but providing virtually none of the evidence requested.

    Both notices state they are licensed debt collectors in the state of Minnesota, but I looked them up and they have not had an active license for the past five months.

    Filed complaints with the MN Department of Commerce, for both unlicensed debt collection and false and deceptive statements.

  17. Chris says:

    I have received several letters from this company. These are debts from companies I have never been associated with. When they confirm my birthday and last 4 digits of my Social security number, those do not match. So I know they have the wrong person. They said they would take me of their mailing list. What is my next step?

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